I have been contacted by Cloudmark following sending a form back to them after advice given from this site over emails getting stuck in WLM. Settings have been changed and emailing working fine again thank you. I am now totally confused and wonder if anyone knows anything about them and what I should do about the following:- "Thank you for contacting Cloudmark. I have reset the reputation of this IP, so you should see delivery improve shortly. Please note that updates do not occur instantly but should generally happen within an hour of receiving this response. Please also note, however, that this IP has dynamic reverse DNS (rDNS). Many ISPs will not accept mail from IPs that are not statically assigned, and dynamic rDNS will affect your Cloudmark reputation score in the future as well as your reputation with most ISPs and DNSbls.

If you have a static IP address with generic rDNS, you may wish to talk to your service provider to see if they will assign you rDNS that more clearly identifies you as responsible for the IP address. If you're sending mail from a dynamic IP address (as will usually be the case with consumer-level broadband and dialup), you may want to investigate 'smart-hosting' or sending your outbound mail through your ISPs primary outbound mail servers. Cloudmark CSI Support" Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Anonymous 2013-12-02T13:57:59+00:00 Hi, Thank you for posting your concern here at Microsoft Community. I am glad to know that your issue with Windows Live Mail is now resolved and that your email is working fine now. With regards to the email sent to you by the Cloudmark support, kindly refer to them for further explanation regarding their email for they are the ones in best position to address your issue. Thanks! 0 comments No comments Report Thank you for posting your concern here at Microsoft Community. I am glad to know that your issue with Windows Live Mail is now resolved and that your email is working fine now. With regards to the email sent to you by the Cloudmark support, kindly refer to them for further explanation regarding their email for they are the ones in best position to address your issue.