Troubleshoot window update. how to fix window update. troublestoot to update window to fixed the issues Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. tekle abebayehu • 0 Reputation points 2026-08-03T17:22:36.48+00:00 Thank you for you help me I have my acer laptop has error 0x2005b4 will please solve this proble 8 votes Thank you for you help me I have my acer laptop has error 0x2005b4 will please solve this proble Neil D • 34,280 Reputation points • Volunteer Moderator 2026-08-03T19:23:51.6666667+00:00 @tekle abebayehu If non of the answers or comments in this thread help you should start your own thread using Ask a Question at the top right of the forum. Give as much detail as possible about the current system including the version and build of windows. Usually the recovery option fixes most OS problems. Settings > System > Recovery > Fix problems using windows update, select Reinstall now . 5 votes @tekle abebayehu If non of the answers or comments in this thread help you should start your own thread using Ask a Question at the top right of the forum. Give as much detail as possible about the current system including the version and build of windows. Usually the recovery option fixes most OS problems. Settings > System > Recovery > Fix problems using windows update, select Reinstall now . DaveM121 • 929.7K Reputation points • Independent Advisor 2026-05-10T13:10:26.9733333+00:00 1 Click your Start Button, type winver and hit Enter Please provide a screenshot of the resulting dialog. 2 Open the Settings App Go to Windows Updates Please provide a screenshot of that window 6 comments Show comments for this answer FRANK APPIAH • 0 Reputation points 2026-07-07T07:37:58.35+00:00 my updates is not working 0 votes Neil D • 34,280 Reputation points • Volunteer Moderator 2026-07-07T08:16:42.3933333+00:00 @FRANK APPIAH generally the recovery option in windows 11 should fix any OS problems. Settings > System > Recovery > Fix problems using windows update, select Reinstall now . 0 votes Pruthviraj Bhosale • 0 Reputation points 2026-08-02T20:19:27.8366667+00:00 0 votes Neil D • 34,280 Reputation points • Volunteer Moderator 2026-08-03T10:33:33.3566667+00:00 @Pruthviraj Bhosale you should start your own thread using Ask a question top right of the forum. As a comment the Preview update is optional and they don't always work for every device. 0 votes RYAN DOUGLAS • 0 Reputation points 2026-08-05T18:16:27.6433333+00:00 cant update cant update this pc 0 votes Antonio Baludo Jr • 0 Reputation points 2026-08-06T04:59:56.9733333+00:00 how to fix? 0 votes Show 1 more comment Click your Start Button, type winver and hit Enter Please provide a screenshot of the resulting dialog. Open the Settings App Go to Windows Updates Please provide a screenshot of that window FRANK APPIAH • 0 Reputation points 2026-07-07T07:37:58.35+00:00 my updates is not working 0 votes my updates is not working Neil D • 34,280 Reputation points • Volunteer Moderator 2026-07-07T08:16:42.3933333+00:00 @FRANK APPIAH generally the recovery option in windows 11 should fix any OS problems. Settings > System > Recovery > Fix problems using windows update, select Reinstall now . 0 votes @FRANK APPIAH generally the recovery option in windows 11 should fix any OS problems. Settings > System > Recovery > Fix problems using windows update, select Reinstall now . Pruthviraj Bhosale • 0 Reputation points 2026-08-02T20:19:27.8366667+00:00 0 votes Neil D • 34,280 Reputation points • Volunteer Moderator 2026-08-03T10:33:33.3566667+00:00 @Pruthviraj Bhosale you should start your own thread using Ask a question top right of the forum. As a comment the Preview update is optional and they don't always work for every device. 0 votes @Pruthviraj Bhosale you should start your own thread using Ask a question top right of the forum. As a comment the Preview update is optional and they don't always work for every device. RYAN DOUGLAS • 0 Reputation points 2026-08-05T18:16:27.6433333+00:00 cant update cant update this pc 0 votes cant update this pc Antonio Baludo Jr • 0 Reputation points 2026-08-06T04:59:56.9733333+00:00 how to fix? 0 votes Lucus-V • 12,705 Reputation points • Microsoft External Staff • Moderator 2026-05-17T19:05:51.3+00:00 Hi piyush chaudhary , Regarding your information, it seems you have problem with Windows Update and Windows Update Troubleshooter cannot help resolving the problem. You may perform an In-place upgrade to repair your system. Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community After doing so, please run Windows Update again. If you have further information, please feel free to let me know. 1 comment Show comments for this answer Lucus-V • 12,705 Reputation points • Microsoft External Staff • Moderator 2026-05-18T16:07:58.4866667+00:00 Hi piyush chaudhary , I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss? 0 votes Hi piyush chaudhary , Regarding your information, it seems you have problem with Windows Update and Windows Update Troubleshooter cannot help resolving the problem. You may perform an In-place upgrade to repair your system. Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community After doing so, please run Windows Update again. If you have further information, please feel free to let me know. Lucus-V • 12,705 Reputation points • Microsoft External Staff • Moderator 2026-05-18T16:07:58.4866667+00:00 Hi piyush chaudhary , I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss? 0 votes Hi piyush chaudhary , I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss? AI answer 2026-05-10T12:38:02.38+00:00 To fix Windows Update issues in Windows 11, use the built-in Windows Update troubleshooter first, then follow general troubleshooting steps if needed. Run the Windows Update troubleshooter (Windows 11) Open the Get Help app and run the automated Windows Update troubleshooter . It will run diagnostics and try to fix most update problems automatically. You can start it from this link on the device: Run the troubleshooter in Get Help : ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter . If issues remain, continue with the general troubleshooting steps below. General troubleshooting steps (Windows 11) Before starting, back up important personal files (for example with Windows Backup or OneDrive ) so data is safe if something goes wrong. Run the Windows Update troubleshooter from Settings (Windows 10/11 style) Select Start > Settings > Update & Security . Select Troubleshoot from the left menu. Select Additional troubleshooters . Under Get up and running , select Windows Update > Run the troubleshooter . Follow the on-screen instructions and apply any fixes it suggests. Fix common Windows Update error codes The following are common errors and how to fix them: • Error 0x800705b4 (update took too long or was interrupted) Run the Windows Update troubleshooter as above. Check internet connection: Start > Settings > Network & Internet > Wi‑Fi and make sure the device is connected. Reset Windows Update service: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Stop . Go to C:\Windows\SoftwareDistribution and delete all files and folders inside. Go back to Services , right‑click Windows Update > Start . Temporarily disable any third‑party antivirus/firewall and try the update again. • Error 0x80248014 (update database problem or service not running) Run the Windows Update troubleshooter . Make sure the Windows Update service is running: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Start (or Restart if it is stopped). • Error 0x80070005 (access denied / insufficient permissions) Make sure the account has administrator access. If not, sign in with an administrator account or create one (see Create a local user or administrator account in Windows in the linked article). Temporarily disable antivirus/firewall: Open the antivirus/firewall app from Start . In Settings/Tools/Protection , choose to Disable or Pause protection for a short time (for example 10 minutes or 1 hour). Try Windows Update again. • Error 0x80070002 / 0x80070003 / 0x80070057 (update failed to install) Restart the PC to ensure no apps are blocking the update. Run the Windows Update troubleshooter again from Settings as above. Update or reinstall problematic drivers (network/graphics) Open Device Manager (right‑click Start > Device Manager ). Expand Network adapters or Display adapters . To update a driver: right‑click the adapter > Update driver > Search automatically for drivers . If needed, uninstall and reinstall: Right‑click the adapter > Uninstall device . Restart the PC so Windows reinstalls the driver automatically. Perform a Clean Boot (if other software is interfering) • Perform a Clean Boot to disable non‑essential startup programs and services that may conflict with Windows Update, then try updating again. If the troubleshooter and steps above do not help • Use the Get Help app again and follow any additional guidance it provides. • As a last resort, consider repair/reinstall options such as “Reset this PC” while keeping files, following the guidance in the Windows support articles referenced below. References: Troubleshoot problems updating Windows KB5079473 fail with 0x80073712 while inplace upgrade fail with 0x8007042B - Microsoft Q&A Plethora of issues relating to windows and possibly security. - Microsoft Q&A Surface Pro 8 Not Updating to 24H2 - Microsoft Q&A New laptop MSI won't go past update installation at first boot - Microsoft Q&A 2025-10 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5066793) Install error - 0x800f0922 - Microsoft Q&A AI-generated content may be incorrect. Read our transparency notes for more information. To fix Windows Update issues in Windows 11, use the built-in Windows Update troubleshooter first, then follow general troubleshooting steps if needed. Run the Windows Update troubleshooter (Windows 11) Open the Get Help app and run the automated Windows Update troubleshooter . It will run diagnostics and try to fix most update problems automatically. You can start it from this link on the device: Run the troubleshooter in Get Help : ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter . If issues remain, continue with the general troubleshooting steps below. Open the Get Help app and run the automated Windows Update troubleshooter . It will run diagnostics and try to fix most update problems automatically. You can start it from this link on the device: Run the troubleshooter in Get Help : ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter . You can start it from this link on the device: Run the troubleshooter in Get Help : ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter . If issues remain, continue with the general troubleshooting steps below. General troubleshooting steps (Windows 11) Before starting, back up important personal files (for example with Windows Backup or OneDrive ) so data is safe if something goes wrong. Run the Windows Update troubleshooter from Settings (Windows 10/11 style) Select Start > Settings > Update & Security . Select Troubleshoot from the left menu. Select Additional troubleshooters . Under Get up and running , select Windows Update > Run the troubleshooter . Follow the on-screen instructions and apply any fixes it suggests. Select Start > Settings > Update & Security . Select Troubleshoot from the left menu. Select Additional troubleshooters . Under Get up and running , select Windows Update > Run the troubleshooter . Follow the on-screen instructions and apply any fixes it suggests.

Fix common Windows Update error codes The following are common errors and how to fix them: • Error 0x800705b4 (update took too long or was interrupted) Run the Windows Update troubleshooter as above. Check internet connection: Start > Settings > Network & Internet > Wi‑Fi and make sure the device is connected. Reset Windows Update service: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Stop . Go to C:\Windows\SoftwareDistribution and delete all files and folders inside. Go back to Services , right‑click Windows Update > Start . Temporarily disable any third‑party antivirus/firewall and try the update again. • Error 0x80248014 (update database problem or service not running) Run the Windows Update troubleshooter . Make sure the Windows Update service is running: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Start (or Restart if it is stopped). • Error 0x80070005 (access denied / insufficient permissions) Make sure the account has administrator access. If not, sign in with an administrator account or create one (see Create a local user or administrator account in Windows in the linked article). Temporarily disable antivirus/firewall: Open the antivirus/firewall app from Start . In Settings/Tools/Protection , choose to Disable or Pause protection for a short time (for example 10 minutes or 1 hour). Try Windows Update again. • Error 0x80070002 / 0x80070003 / 0x80070057 (update failed to install) Restart the PC to ensure no apps are blocking the update. Run the Windows Update troubleshooter again from Settings as above. Run the Windows Update troubleshooter as above. Check internet connection: Start > Settings > Network & Internet > Wi‑Fi and make sure the device is connected. Start > Settings > Network & Internet > Wi‑Fi and make sure the device is connected. Reset Windows Update service: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Stop . Go to C:\Windows\SoftwareDistribution and delete all files and folders inside. Go back to Services , right‑click Windows Update > Start . Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Stop . Go to C:\Windows\SoftwareDistribution and delete all files and folders inside. Go back to Services , right‑click Windows Update > Start . Temporarily disable any third‑party antivirus/firewall and try the update again. Run the Windows Update troubleshooter . Make sure the Windows Update service is running: Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Start (or Restart if it is stopped). Press Win + R , type services.msc , press Enter . Find Windows Update , right‑click > Start (or Restart if it is stopped). Make sure the account has administrator access. If not, sign in with an administrator account or create one (see Create a local user or administrator account in Windows in the linked article). Temporarily disable antivirus/firewall: Open the antivirus/firewall app from Start . In Settings/Tools/Protection , choose to Disable or Pause protection for a short time (for example 10 minutes or 1 hour). Try Windows Update again. Open the antivirus/firewall app from Start . In Settings/Tools/Protection , choose to Disable or Pause protection for a short time (for example 10 minutes or 1 hour). Try Windows Update again. Restart the PC to ensure no apps are blocking the update. Run the Windows Update troubleshooter again from Settings as above. Update or reinstall problematic drivers (network/graphics) Open Device Manager (right‑click Start > Device Manager ). Expand Network adapters or Display adapters . To update a driver: right‑click the adapter > Update driver > Search automatically for drivers . If needed, uninstall and reinstall: Right‑click the adapter > Uninstall device . Restart the PC so Windows reinstalls the driver automatically. Open Device Manager (right‑click Start > Device Manager ). Expand Network adapters or Display adapters . To update a driver: right‑click the adapter > Update driver > Search automatically for drivers . If needed, uninstall and reinstall: Right‑click the adapter > Uninstall device . Restart the PC so Windows reinstalls the driver automatically. Right‑click the adapter > Uninstall device . Restart the PC so Windows reinstalls the driver automatically. Perform a Clean Boot (if other software is interfering) • Perform a Clean Boot to disable non‑essential startup programs and services that may conflict with Windows Update, then try updating again. If the troubleshooter and steps above do not help • Use the Get Help app again and follow any additional guidance it provides. • As a last resort, consider repair/reinstall options such as “Reset this PC” while keeping files, following the guidance in the Windows support articles referenced below. Troubleshoot problems updating Windows KB5079473 fail with 0x80073712 while inplace upgrade fail with 0x8007042B - Microsoft Q&A Plethora of issues relating to windows and possibly security. - Microsoft Q&A Surface Pro 8 Not Updating to 24H2 - Microsoft Q&A New laptop MSI won't go past update installation at first boot - Microsoft Q&A 2025-10 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5066793) Install error - 0x800f0922 - Microsoft Q&A Shanurislam Rabin • 5 Reputation points 2026-08-04T09:08:11.53+00:00 I Need Windows Update 0 comments No comments I Need Windows Update Yalagala Guruswamy • 5 Reputation points 2026-08-01T14:21:04.34+00:00 net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start bits net start msiserver 2 comments Show comments for this answer Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. net stop wuauserv net stop cryptSvc net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start msiserver Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.