Download OneDrive Use OneDrive on your mobile Upload & save files Share & collaborate Protect files with Personal Vault Add OneDrive as a service Reinstall OneDrive Back up your folders Sync files & folders Choose which folders to sync Backing up playlist files Stop or cancel syncing Change views on OneDrive.com Delete files or folders Import cloud files using OneDrive Upload photos and files Change the location of your OneDrive folder Download files and folders Download files to your mobile Manually upload files or photos with OneDrive for Android How do I turn on AutoSave? Copy, transfer or import files to your personal OneDrive Ransomware detection and recovery Install OneDrive on an external drive Automatically save photos in Android Automatically save photos in iOS Browse your photos on Windows Organize and find photos Group photos by people Samsung Gallery HEIF and HEVC files in OneDrive Restyle OneDrive images with AI Share files and folders Share with Android Add shortcuts to shared folders See files you shared See files shared with you Share with family or Outlook groups Unable to share OneDrive files Get started with Copilot Summarize your files Compare your files Ask questions about your files without opening them Generate audio overviews Share an AI agent in OneDrive Use context menu to review PDFs FAQs about Copilot in OneDrive Restore entire OneDrive Restore deleted files Restore previous versions Delete or restore files on Android or iOS What is Microsoft cloud storage? Microsoft storage quotas My OneDrive says it's full Save disk space in Windows Save disk space on macOS Save disk space in Android Manage work or school storage Microsoft storage FAQs How to remove an outlook pst data file from OneDrive OneDrive account frozen? Reactivate a blocked account Remove an account What is OneDrive for work or school? -- Sync issues -- Fix sync problems

Fix problems uploading to OneDrive.com Sync pending error Unable to sync a shortcut Improve sync performance Processing changes error File can't be synced error Fix paths that are too long to sync in OneDrive Can't sync to an SD card or USB drive -- File issues -- Find lost or missing files File has been archived error Unable to share OneDrive files Why has my filename changed? Files will be erased message Can't open file error -- Account issues -- Can't sign in to OneDrive Unlink and re-link OneDrive Syncing a different account error Emails from OneDrive -- Installation issues -- OneDrive won't start Turn off, disable, or uninstall A newer version of OneDrive is installed error Two versions of OneDrive on macOS -- Other issues -- Fixes or workarounds for recent issues OneDrive error codes I can't see OneDrive icons Unable to access OneDrive from Insert menu We're sorry that you're having trouble syncing your OneDrive. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again. If you can't see any OneDrive icons in the taskbar or notification area, it could be that the icons have moved, or OneDrive isn't running. Learn more . If you exceed your Microsoft storage, you won't be able to upload, edit, or sync new files (such as Camera Roll) to your OneDrive. Learn more . OneDrive personal sync error OneDrive work/school sync error OneDrive for Mac sync errors Windows File Explorer / macOS Finder OneDrive sync error OneDrive processing changes or OneDrive processing changes or OneDrive paused OneDrive account nearly full OneDrive account full, locked or frozen OneDrive not signed in OneDrive active notification in Android Troubleshoot OneDrive for Android Troubleshoot OneDrive for iOS None of the above If you don't see the OneDrive icon you're looking for, learn more about OneDrive icons . If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below. Start troubleshooter Can't sign in to OneDrive Save your camera roll in Android and iOS How to cancel or stop sync in OneDrive What do the OneDrive error codes mean? Need more help? Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this icon in your taskbar, read this article to learn more. Personal accounts Work/school accounts Account support. For help with your Microsoft account and subscriptions, visit Account & Billing Help . Technical support. For technical support, select Contact Microsoft Support below, enter your problem and select Get Help . Contact Microsoft Support Mobile users can contact Support by opening the OneDrive app and gently shaking your device. Community support. Communities help you ask questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community . Do not disclose personal or sensitive information in public forums. Technical support. For technical support, contact your organization's IT helpdesk, service desk, or admin. IT Admins. IT Admins should view Help for OneDrive Admins , the OneDrive Tech Community or contact Microsoft 365 for business support . Thank you for your feedback!