Discussion Social page not Scheduling Posts Once again issues with the social page not able to schedule any listings. Has anyone having the same issue. This seems to be happening quite often and I use this all the time to promote my listings. What is going on so many issues. 6 hours ago Once again issues with the social page not able to schedule any listings. Has anyone having the same issue. This seems to be happening quite often and I use this all the time to promote my listings. What is going on so many issues. Discussion Non payments and unable to add tracking to new system The changes to selling as a normal seller not a pro really suck. Has been weeks still awaiting payment from eBay as item has arrived at buyer location. Found it impossible to add tracking details. So much for changes for the better . Not impressed at all 2 days ago last reply 2 days ago The changes to selling as a normal seller not a pro really suck. Has been weeks still awaiting payment from eBay as item has arrived at buyer location. Found it impossible to add tracking details. So much for changes for the better . Not impressed at all Discussion Appears item somehow listed twice and funds on hold from satisfied buyer .How can I get this resolved Ebay Help assistant not helping 3 days ago last reply 3 days ago Ebay Help assistant not helping Discussion Moving Pictures! I cannot view pictures closely on a listing as all the pictures keep moving left without stopping! 5 days ago last reply 5 days ago I cannot view pictures closely on a listing as all the pictures keep moving left without stopping! Discussion Technical Problem with Cart I'm unable to access my cart for the last 2 days. I also can't add or delete anything in the cart. The message reads "We ran into a technical problem. Please try viewing your cart later." Any ideas? 5 days ago last reply 5 days ago I'm unable to access my cart for the last 2 days. I also can't add or delete anything in the cart. The message reads "We ran into a technical problem. Please try viewing your cart later." Any ideas? Discussion Purchase History Disappeared My purchase history is no longer available. I've purchased for the last 17 years and even the last 60 days has gone. Any ideas? 1 week ago last reply 1 week ago My purchase history is no longer available. I've purchased for the last 17 years and even the last 60 days has gone. Any ideas?

Discussion File exhange not accepting new enforced Baby sizes that contain "Months" selling The eBay file exchange will not let you upload their forced children's sizes of 9-12 Months, 12-18 Months, 6-9 Months etc. eBay has gone to all the effort of standardising sizes and forcing you to comply with these sizes, but they haven't bothered to fix the file exchange properly so you can actually upload these sizes. It works fine for the years: 2-3 Years, 3-4 Years etc. But as soon as you try and upload a size with Months in it, the file exchange won't allow it and says: Error - ""12-18 Months"" is not a valid value for Size. Select a value from the available options. I am curious if anyone else who uses the File Exchange has come up with a workaround in the meantime? I am guessing the relevant people at eBay are not even aware of this error, despite my attempts to let them know through the conventional support channels. 1 week ago last reply 1 week ago The eBay file exchange will not let you upload their forced children's sizes of 9-12 Months, 12-18 Months, 6-9 Months etc. eBay has gone to all the effort of standardising sizes and forcing you to comply with these sizes, but they haven't bothered to fix the file exchange properly so you can actually upload these sizes. It works fine for the years: 2-3 Years, 3-4 Years etc. But as soon as you try and upload a size with Months in it, the file exchange won't allow it and says: Error - ""12-18 Months"" is not a valid value for Size. Select a value from the available options. I am curious if anyone else who uses the File Exchange has come up with a workaround in the meantime? I am guessing the relevant people at eBay are not even aware of this error, despite my attempts to let them know through the conventional support channels. Discussion Sale event/discount issue Hi, I have just tried to start a sale event which I usually do for a week or two each month but this time when I was adding which items I want to include in the sale the postage for them all keep automatically including free postage even tho the original listings are not free postage but calculated on buyer's location, I am not seeing any option to cancel the free postage from the create sale event page, I have reached out to eBay CS team which as usually not much help in this matter. Has anyone else ran into this issue before & know how to fix this ? 1 week ago last reply 1 week ago Hi, I have just tried to start a sale event which I usually do for a week or two each month but this time when I was adding which items I want to include in the sale the postage for them all keep automatically including free postage even tho the original listings are not free postage but calculated on buyer's location, I am not seeing any option to cancel the free postage from the create sale event page, I have reached out to eBay CS team which as usually not much help in this matter. Has anyone else ran into this issue before & know how to fix this ? Discussion Aus to US shipping issues - postage label “No Service Available” I need help with an international postage label. The buyer selected Australia Post International Standard and paid $71.70 postage, but eBay is showing “No services available” when I try to purchase the label, both in the app and browser. I previously spoke with an online agent in the chat, who was looking into the issue, but the chat ended because the system said I wasn’t responding. His response was taking a while, and the last message sent was actually from me. The AI bot now won’t connect me to another chat agent. My order has a ship-by date of 4 September, so I need to know how to proceed. As I am a “free seller” account, I am hesitant to purchase postage myself. 1 week ago last reply 1 week ago I need help with an international postage label. The buyer selected Australia Post International Standard and paid $71.70 postage, but eBay is showing “No services available” when I try to purchase the label, both in the app and browser. I previously spoke with an online agent in the chat, who was looking into the issue, but the chat ended because the system said I wasn’t responding. His response was taking a while, and the last message sent was actually from me. The AI bot now won’t connect me to another chat agent. My order has a ship-by date of 4 September, so I need to know how to proceed. As I am a “free seller” account, I am hesitant to purchase postage myself. Discussion There was a network error. What I do? community update feedback seller meetup when i click Selling tab in my mobile ebay app, it says There was an internal error. Please try restarting the app. There was a network error. RETRY I tried every thing clear cache and restart the app and restart the mobile, even I have not got any kind of suspensiom. What I should do? 2 weeks ago last reply 2 weeks ago when i click Selling tab in my mobile ebay app, it says There was an internal error. Please try restarting the app. There was a network error. RETRY I tried every thing clear cache and restart the app and restart the mobile, even I have not got any kind of suspensiom. What I should do? Discussion Can’t open sales widget I can’t open my Sales shortcut says “oops something went wrong” 2 weeks ago last reply 2 weeks ago I can’t open my Sales shortcut says “oops something went wrong” Discussion eBay Restricting Account In Error, due to site AI error - Live Chat Cannot Comprehend Issue eBay AI has been flagging a number of my listings as prohibited (prescription only medication), this flag is an ERROR (we do not sell such items) the items we sell are listed as OVER THE COUNTER items, which are permitted on eBay. We are an eBay registered pharmacy seller. 1/ We list an item, it gets flagged in ERROR as prescription only item (AI error by eBay) 2/ We appeal the removal of the item using the prescribed form 3/ The appeal is granted and the item is reinstated This happens again and again... over 20-30 times in the past 2 weeks. Only issue is the "flag" on the account is not removed, so it appears as though we are listing prohibited items OVER and OVER again and again. First our account is restricted for 3 days, then 7 days now 10 DAYS !! Live chat tells me to wait 48-72 hours for each appeal to be reviewed - Annoying enough, but even once the ONE instance of ONE item is cleared - our account still remains flagged, so EVERY FUTURE infraction (even if in error) results in account restriction/suspension. No one at eBay comprehends this issue of cumulative strikes on an account leading to incorrect/unfair account restriction. eBay chat agents simply end the chat and thank me - without comprehending the issue. eBay Assistant:Your account isnt suspended just selling restriction you have appealed please wait for that team to review eBay Assistant:Thank you for contacting eBay Customer Service, we appreciate your business. I hope you have a great day! 5:53 pmChristopher has left the conversation 3 weeks ago last reply 2 weeks ago eBay AI has been flagging a number of my listings as prohibited (prescription only medication), this flag is an ERROR (we do not sell such items) the items we sell are listed as OVER THE COUNTER items, which are permitted on eBay. We are an eBay registered pharmacy seller. 1/ We list an item, it gets flagged in ERROR as prescription only item (AI error by eBay) 2/ We appeal the removal of the item using the prescribed form 3/ The appeal is granted and the item is reinstated This happens again and again... over 20-30 times in the past 2 weeks. Only issue is the "flag" on the account is not removed, so it appears as though we are listing prohibited items OVER and OVER again and again. First our account is restricted for 3 days, then 7 days now 10 DAYS !! Live chat tells me to wait 48-72 hours for each appeal to be reviewed - Annoying enough, but even once the ONE instance of ONE item is cleared - our account still remains flagged, so EVERY FUTURE infraction (even if in error) results in account restriction/suspension. No one at eBay comprehends this issue of cumulative strikes on an account leading to incorrect/unfair account restriction. eBay chat agents simply end the chat and thank me - without comprehending the issue. eBay Assistant:Your account isnt suspended just selling restriction you have appealed please wait for that team to review eBay Assistant:Thank you for contacting eBay Customer Service, we appreciate your business. I hope you have a great day! 5:53 pmChristopher has left the conversation