Streaming MX Originals, web shows, TV serials, and movies. Downloads, region availability, language preferences, and parental controls. help How can I access MX Player's online streaming services (OTT)? MX Player's online streaming services (OTT) are currently available only to our users in India. MX Player's online streaming services (OTT) are currently available only to our users in India. help How to download Online content? Not all contents are available for download due to unavailability of the digital rights from the content owners. However, content which is available for download will have the download option (icon).beneath the title of the video. Not all contents are available for download due to unavailability of the digital rights from the content owners. However, content which is available for download will have the download option (icon).beneath the title of the video. help Where are my online downloaded videos? You will be able to see the online downloaded videos by tapping on the download icon available on the top right corner of the screen. Alternatively, you can access it via the navigation menu> select “My downloads” available beneath your profile. You will be able to see the online downloaded videos by tapping on the download icon available on the top right corner of the screen. Alternatively, you can access it via the navigation menu> select “My downloads” available beneath your profile. help How to save online downloaded videos into external storage? All the videos downloaded on our MX App consume the internal storage space of your device and can be viewed via the 'My Downloads' section of our App. All the videos downloaded on our MX App consume the internal storage space of your device and can be viewed via the 'My Downloads' section of our App. help What are smart downloads? It helps you to watch downloaded content (TV series) at your own convenience. Once an episode has been downloaded and you finish watching it, next time when you connect to a WiFi connection, the App will automatically download the next episode. This feature only works when you are connected to WiFi. It helps you to watch downloaded content (TV series) at your own convenience. Once an episode has been downloaded and you finish watching it, next time when you connect to a WiFi connection, the App will automatically download the next episode. This feature only works when you are connected to WiFi. help How to delete “watch History” of online contents? Tap on the hamburger icon > Watch History > Tap on the delete icon (top right) > Select the videos which you want to delete Tap on the hamburger icon > Watch History > Tap on the delete icon (top right) > Select the videos which you want to delete help Why do I see the error message while watching content “Content not available in your region”? Please note that not all content is available outside India due digital rights restrictions from the content provider. Please note that not all content is available outside India due digital rights restrictions from the content provider. help How to enable subtitles for online videos? Currently, subtitles for all online content are not available. If the subtitles are available it will be visible on the video player screen. Currently, subtitles for all online content are not available. If the subtitles are available it will be visible on the video player screen. help How to change Content Language preference? Tap on the hamburger icon > Content Language > Select your preferred language. App will automatically refresh and show the contents as per the selected language. Tap on the hamburger icon > Content Language > Select your preferred language. App will automatically refresh and show the contents as per the selected language. help How to create an online video playlist? Tap on the hamburger icon > Local > Video Playlist

Tap on the hamburger icon > Local > Video Playlist help How to create music playlist? Tap on the hamburger icon > Music > My Playlist Tap on the hamburger icon > Music > My Playlist help How to remove content under “continue watching” ? Tap on ‘See more’ link beside “continue watching” tab> Tap on the delete icon (top right)> Select the videos which you want to delete Tap on ‘See more’ link beside “continue watching” tab> Tap on the delete icon (top right)> Select the videos which you want to delete help Why does the app consumes so much data while watching online? To reduce data usage while watching content, kindly tap on the Navigation menu available on the app > Click on settings> and Enable the Data Saver option. To reduce data usage while watching content, kindly tap on the Navigation menu available on the app > Click on settings> and Enable the Data Saver option. help How can I download all episodes at once? Once you play the content in portrait mode>scroll down to the episodes> tap on the ‘See more’ link in the ‘Episodes’ section. It will give you the option to download all episodes. Once you play the content in portrait mode>scroll down to the episodes> tap on the ‘See more’ link in the ‘Episodes’ section. It will give you the option to download all episodes. help How can I set my preferences/genre? Go to the Navigations menu > Online > Select your favourite genres. Go to the Navigations menu > Online > Select your favourite genres. help Why are few seasons/shows not available anymore? Availability of shows/seasons depends on the availability of the digital/streaming rights with us. Once the rights expire the content is taken down from our online platform. Availability of shows/seasons depends on the availability of the digital/streaming rights with us. Once the rights expire the content is taken down from our online platform. help How to enable Dark mode? You can turn on your device Dark mode/theme and it will automatically get applied to the App. If you wish to apply Dark mode on MX App. Kindly tap on the hamburger icon and enable the ‘Dark theme’ option. You can turn on your device Dark mode/theme and it will automatically get applied to the App. If you wish to apply Dark mode on MX App. Kindly tap on the hamburger icon and enable the ‘Dark theme’ option. help Why are some of the contents on the TV app not on the Website and Vice-versa? Availability of content on our platform is subject to digital rights levied on us by their respective content owners which come with certain device restrictions. Hence, some content on our app is not available on our Android TV/FireStick app. Availability of content on our platform is subject to digital rights levied on us by their respective content owners which come with certain device restrictions. Hence, some content on our app is not available on our Android TV/FireStick app. help How to deny access to certain content to kids/ How to enable Kids/child/parental lock? We do have Kids Lock & Safe Content Mode options available. Tap on the hamburger icon >settings> scroll down to find the Kids Mode option to enable the same. We do have Kids Lock & Safe Content Mode options available. Tap on the hamburger icon >settings> scroll down to find the Kids Mode option to enable the same.