Get help with your Microsoft account How to sign in to a Microsoft account How to sign in to Hotmail How to sign in to Outlook.com Using a public computer Sign out of Hotmail or Outlook.com Sign out everywhere What is a Microsoft account What's the difference between accounts Create a new Microsoft account Change known password Reset forgotten password Help with account recovery Account recovery code Can't recover an account Username lookup Check products and services Check if email is an account Username has stopped working Add a way to verify sign-in Remove a way to sign in Security info pending Troubleshoot verification codes Account is locked Too many times with an incorrect password error Recover a hacked account Help us secure your account Account security tools Change your name or address Change your email address Add an email address Change your birthdate Verify your age FAQs about age verification Change your profile picture Change your Windows user account name Manage ads and promotional emails Change payment methods Combining Microsoft accounts Reusing phone numbers

Which account do you want to use? Link your Google account Register or remove devices Rename your Windows device Lock a lost device How to trade in a device Close an account Reopen your Microsoft account Subscriptions help Manage your work or school account Add a new way to sign in To add a new way to verify your sign-in: Sign in to your Microsoft account Security tab at account.microsoft.com/security Sign in Sign in to your Microsoft account Security tab at account.microsoft.com/security Select Manage how I sign in to show the ways to prove who you are. Select Manage how I sign in to show the ways to prove who you are. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note The option to add a new phone number may not be available for your Microsoft account. You may only see options such as a recovery email address, Microsoft Authenticator, or a passkey when adding new sign-in or verification methods. Learn more about phasing out SMS as a method of authentication and account recovery . You can add up to 10 different ways to verify sign-in, choosing from: An email address . It doesn't have to be yours - you just need to be able to access it if you want to use it to verify your account. You may find it useful to add contact details for your partner or a family member who could access your account in case of emergency. You cannot add another username of your own account, and your organization may restrict adding their email addresses. An authenticator app like Microsoft Authenticator that can provide easier verification, and also allows you to sign in even if the verification device is offline. A passkey . Passkeys are secure, phish-resistant replacements for your password which means they can't be guessed or stolen. You use your face, fingerprint, or device PIN to sign in. Learn more . Select Add a new way to sign in or verify then choose how you would like to receive security codes. The option to add a new phone number may not be available for your Microsoft account. You may only see options such as a recovery email address, Microsoft Authenticator, or a passkey when adding new sign-in or verification methods. Learn more about phasing out SMS as a method of authentication and account recovery . You can add up to 10 different ways to verify sign-in, choosing from: An email address . It doesn't have to be yours - you just need to be able to access it if you want to use it to verify your account. You may find it useful to add contact details for your partner or a family member who could access your account in case of emergency. You cannot add another username of your own account, and your organization may restrict adding their email addresses. An authenticator app like Microsoft Authenticator that can provide easier verification, and also allows you to sign in even if the verification device is offline. A passkey . Passkeys are secure, phish-resistant replacements for your password which means they can't be guessed or stolen. You use your face, fingerprint, or device PIN to sign in. Learn more . We'll send a security code to the new number or email to confirm. Enter that code when prompted and then select Next . We'll send a security code to the new number or email to confirm. Enter that code when prompted and then select Next . That's it! Next time you need a sign-in verification code, you will see the new option listed. That's it! Next time you need a sign-in verification code, you will see the new option listed. Make sure the list of phone numbers or email addresses you use to verify sign-in is up to date. If you change your work or school email address, you may not be able to access your account. How do I get a verification code? We'll send a code to the email addresses listed on your account, and when you respond with the code, we know it's really you. If you're having trouble getting a code, read troubleshooting verification code issues . Remove a sign-in verification method Change the email address or phone number for your Microsoft account Add an email address or phone number to your Microsoft account Need more help? If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. Contact Support For technical support, go to Contact Microsoft Support , enter your problem and select Get Help . If you still need help, select Contact Support to be routed to the best support option. To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details. Thank you for your feedback!