Product Related Assistance Request product related support from SAP Request product related support from SAP Non-Product Related Assistance Request for existing cases, user IDs, Portal navigation support and more Request for existing cases, user IDs, Portal navigation support and more SAP's Application Lifecycle Management Portfolio includes: SAP Solution Manager SAP Focused Run This section explains the usage rights of SAP Cloud ALM. Usage rights are included in SAP Cloud Service subscriptions containing Enterprise Support, cloud editions, in SAP Enterprise Support and in Product Support for Large Enterprises. SAP Cloud ALM may only be used for application lifecycle management of the customer's on-premise SAP solutions insofar as these solutions are covered by customer's SAP Support agreement. SAP Cloud ALM may only be used for the customer's own internal ALM processes. SAP Cloud ALM includes a baseline of 24 GB SAP HANA Memory. SAP Cloud ALM includes a baseline of 24 GB monthly outbound API data transfer. Test management in SAP Cloud ALM is built to test and validate business processes. SAP Cloud ALM may not be used for automation of productive business processes. The customer must either hold an SAP Enterprise Support, Product Support for Large Enterprises or an SAP Cloud Subscription contract containing Enterprise Support, cloud edition to have the entitlement to provision one SAP Cloud ALM tenant. Note: For SAP PartnerEdge partners in the Sell track who use SAP Cloud ALM within the VAR-Delivered support model, the applicable usage rights are outlined on the SAP Partner Portal (opens in new tab) . Product Information SAP Cloud ALM Product Documentation SAP Cloud ALM Product Road Map (opens in new tab) SAP Solution Manager This section explains the usage rights of SAP Solution Manager for customers* with an active on-premise SAP support and maintenance agreement. SAP Solution Manager is delivered as part of the support contract. Within this contract, SAP grants usage rights for SAP Solution Manager. The scope of the usage rights depends on the maintenance agreement and is independent of the SAP Solution Manager release. The Usage Rights include Focused Build for SAP Solution Manager and Focused Insights for SAP Solution Manager – at no additional costs. The following databases are currently included in the usage rights for SAP Solution Manager: SAP ASE SAP HANA The right to use the above mentioned databases is strictly limited to SAP Solution Manager and no hardware or services are included. No need to license Users for standard usage of SAP Solution Manager SAP Enterprise Support** customers can manage their whole IT (including non-SAP Components), while SAP Standard Support customers solely manage their SAP components with SAP Solution Manager. SAP Enterprise Support** customers can use the full functional scope of SAP Solution Manager including the following functionalities: Custom Code Management Business Process Change Analyzer Scope and Effort Analyzer Business Process Analytics SAP Test Automation SAP HANA Deployment best practices End-User Experience Monitoring Custom Code Management Business Process Change Analyzer Scope and Effort Analyzer Business Process Analytics SAP Test Automation SAP HANA Deployment best practices

End-User Experience Monitoring SAP Standard Support customers can use the full functional scope of SAP Solution Manager except the above mentioned functionalities of SAP Solution Manager. For example connecting a third party test automation tool to SAP Solution Manager using the official interface is completely inline with the granted usage rights for SAP Standard Support Customers. For example connecting a third party test automation tool to SAP Solution Manager using the official interface is completely inline with the granted usage rights for SAP Standard Support Customers. Test Suite in SAP Solution Manager is built to test and validate business processes. SAP Solution Manager may not be used for automation of productive business processes. Product Information SAP Solution Manager Product Availability Matrix (opens in new tab) SAP Solution Manager Product Documentation SAP Solution Manager Product Road Map (opens in new tab) SAP Focused Run This section explains the usage rights of SAP Focused Run. SAP Focused Run is sold by SAP Sales Organization. SAP Focused Run customers can manage their whole IT (including non-SAP Components) Product Information SAP Focused Run Product Availability Matrix (opens in new tab) SAP Focused Run Product Documentation SAP Focused Run Product Road Map (opens in new tab) Tricentis Test Automation for SAP This section explains the usage rights of Tricentis Test Automation for SAP. Tricentis Test Automation for SAP integrated with SAP Cloud ALM: A Term License for Tricentis Test Automation for SAP is granted with SAP Enterprise Support, cloud editions, with SAP Enterprise Support and with Product Support for Large Enterprises. This Term License is currently granted until December 31st, 2028. Tricentis Test Automation for SAP can be used for testing and validating business processes. Tricentis Test Automation for SAP may not be used for automation of productive business processes. The following metrics apply: 5 named users 500 test runs per calendar month 2.5 GB of storage 5 customer-managed execution agents Retention period of 12 months for test results 500 test runs per calendar month 2.5 GB of storage 5 customer-managed execution agents Retention period of 12 months for test results Tricentis Test Automation for SAP integrated with SAP Cloud ALM is not available for customers in China Tricentis Test Automation for SAP integrated with SAP Solution Manager: A Term License for Tricentis Test Automation for SAP is granted with SAP Enterprise Support, cloud editions and with SAP Enterprise Support**. This Term License is currently granted until December 31st , 2027. Tricentis Test Automation for SAP can be used for testing and validating business processes. Tricentis Test Automation for SAP may not be used for automation of productive business processes. ALM Usage Rights further details How to request a SAP HANA license key for SAP Solution Manager running on HANA * SAP Partners might have different definitions of usage rights, therefore contact your SAP partner manager. ** The scope encompassed to SAP Enterprise Support is also valid for Product Support for Large Enterprises and our premium engagements SAP ActiveAttention, and SAP MaxAttention.