Discussion I have made two other purchases from eBay as well, but this will be the last time I ever use eBay. I have made two other purchases from eBay as well, but this will be the last time I ever use eBay. 5 days ago last reply 5 days ago I have made two other purchases from eBay as well, but this will be the last time I ever use eBay. Discussion Non payment A 1 week ago last reply 1 week ago Discussion Dodgy increasing Ebay community update feedback Ebay is becoming a spamcentric nightmare for buyers its marketers becoming increasingly unethical. This can only indicate ebays lax attitude and uselessness due to automation! 2 weeks ago last reply 2 weeks ago Ebay is becoming a spamcentric nightmare for buyers its marketers becoming increasingly unethical. This can only indicate ebays lax attitude and uselessness due to automation! Discussion Navigating Disputes on Online Platforms: Your Experiences and Solutions Formal Appeal — Suspected Fraudulent Return / Request for Executive Review Dear eBay Customer Service, I am appealing the decision to require a refund in connection with the following transaction: Item: Victron SmartSolar MPPT 250/100 TR Solar Controller Bluetooth Item number: 307097049649 Buyer: kombixx Return deadline: 5 September 2026 My previous correspondence was rejected without addressing the central issue: I have provided photographs, identifying images, and serial-number evidence showing the genuine item that I dispatched. I have also raised a specific and reasonable concern that the buyer may return a different, damaged, counterfeit, incomplete, or materially altered item. The issue is not simply whether a parcel is returned. The issue is whether the item returned is the same item that I sold and dispatched. Delivery of a parcel cannot, by itself, establish that the buyer has returned the correct goods. I therefore request an immediate human review by a senior case specialist or the appropriate seller-protection/fraud-investigation team. Please do not treat this correspondence as a request to reopen the same automated decision without reviewing the evidence already supplied. I request written confirmation that: The photographs, images, serial numbers, listing details, and dispatch evidence will bereviewed. Any returned item will be verified against that evidence before the refund is treated asfinal. A parcel being delivered will not automatically be treated as proof that the correct itemwas returned. I will be given a reasonable opportunity to report and evidence any discrepancyimmediately after delivery. I will not be held responsible for a different, counterfeit, damaged, incomplete, ormaterially altered item. The case will remain appealable if the returned item does not match the item originallydispatched. If a parcel is returned, I will preserve evidence of its condition on arrival and document the unboxing, packaging, labels, serial numbers, identifying marks, accessories, and physical condition. My acceptance of delivery will not constitute acceptance that the buyer has returned the correct item, and it will not waive my right to dispute the return. Please provide the reason for rejecting my previous reply and identify the specific evidence relied upon in deciding that the buyer’s return should proceed. If this matter cannot be resolved through seller protection, please provide the final decision and the applicable appeal route in writing. This message is a formal appeal and notice that I dispute any refund or deduction based on the return of an item that does not match the genuine goods originally sold and dispatched. Yours faithfully Martin 3 weeks ago last reply 2 weeks ago Formal Appeal — Suspected Fraudulent Return / Request for Executive Review Dear eBay Customer Service, I am appealing the decision to require a refund in connection with the following transaction: Item: Victron SmartSolar MPPT 250/100 TR Solar Controller Bluetooth Item number: 307097049649 Buyer: kombixx Return deadline: 5 September 2026 My previous correspondence was rejected without addressing the central issue: I have provided photographs, identifying images, and serial-number evidence showing the genuine item that I dispatched. I have also raised a specific and reasonable concern that the buyer may return a different, damaged, counterfeit, incomplete, or materially altered item. The issue is not simply whether a parcel is returned. The issue is whether the item returned is the same item that I sold and dispatched. Delivery of a parcel cannot, by itself, establish that the buyer has returned the correct goods. I therefore request an immediate human review by a senior case specialist or the appropriate seller-protection/fraud-investigation team. Please do not treat this correspondence as a request to reopen the same automated decision without reviewing the evidence already supplied. I request written confirmation that: The photographs, images, serial numbers, listing details, and dispatch evidence will bereviewed. Any returned item will be verified against that evidence before the refund is treated asfinal. A parcel being delivered will not automatically be treated as proof that the correct itemwas returned. I will be given a reasonable opportunity to report and evidence any discrepancyimmediately after delivery. I will not be held responsible for a different, counterfeit, damaged, incomplete, ormaterially altered item. The case will remain appealable if the returned item does not match the item originallydispatched. If a parcel is returned, I will preserve evidence of its condition on arrival and document the unboxing, packaging, labels, serial numbers, identifying marks, accessories, and physical condition. My acceptance of delivery will not constitute acceptance that the buyer has returned the correct item, and it will not waive my right to dispute the return. Please provide the reason for rejecting my previous reply and identify the specific evidence relied upon in deciding that the buyer’s return should proceed. If this matter cannot be resolved through seller protection, please provide the final decision and the applicable appeal route in writing. This message is a formal appeal and notice that I dispute any refund or deduction based on the return of an item that does not match the genuine goods originally sold and dispatched. Yours faithfully Martin Discussion No help or warranty after 30 days. Don't be fooled. There is only 30 day warranty on any eBay purchases. EBay won't offer any support if your purchased product fails after 30 days and you cannot add a review of the seller after 30 days. The seller also knows that they can ignore your request for warranty after 30 days. 3 weeks ago last reply 3 weeks ago Don't be fooled. There is only 30 day warranty on any eBay purchases. EBay won't offer any support if your purchased product fails after 30 days and you cannot add a review of the seller after 30 days. The seller also knows that they can ignore your request for warranty after 30 days. Discussion Unfair for consummers try to contact eBay Au bt not able to im any way, got brushed off on on product problem with out any anwser or reason. This is not on, it is seem like no such a thing about cuctomers service care in Ebay Au. Please speak up if you have issues lke this. Thanks 1 month ago last reply 1 month ago try to contact eBay Au bt not able to im any way, got brushed off on on product problem with out any anwser or reason. This is not on, it is seem like no such a thing about cuctomers service care in Ebay Au. Please speak up if you have issues lke this. Thanks Discussion eBay Dark Mode please community update eBay Dark Mode please. Looks like it's been requested/ Straining on eyes. Mobile appears to have it, just not for desktop. Thanks 1 month ago last reply 1 month ago

eBay Dark Mode please. Looks like it's been requested/ Straining on eyes. Mobile appears to have it, just not for desktop. Thanks Discussion sales drop My sales have all of a sudden dropped by 80%. Has this happened to others. 1 month ago last reply 1 month ago My sales have all of a sudden dropped by 80%. Has this happened to others. Discussion AI description waffle makes sellers skip info that actually matters feedback "Please stop encouraging sellers to use AI descriptions. They add zero value and waste my time. I need to know the exact condition of the specific item being sold, not a generic marketing essay. It makes shopping on eBay frustrating. 2 months ago last reply 2 months ago "Please stop encouraging sellers to use AI descriptions. They add zero value and waste my time. I need to know the exact condition of the specific item being sold, not a generic marketing essay. It makes shopping on eBay frustrating. Discussion Parcel delays/dropshipping I'm seriously going to leave EBAY after over a decade because of sellers incompetency. Waiting for parts for a month when the parts are only 2 days driving time away from me is unacceptable. It's costing me money to stay loyal to incompetency! Is anyone else having this problem? I'm suspicious they have dropshippers as sellers sourcing cheap Chinese products which cause unacceptable delays. 7 months ago last reply 2 months ago I'm seriously going to leave EBAY after over a decade because of sellers incompetency. Waiting for parts for a month when the parts are only 2 days driving time away from me is unacceptable. It's costing me money to stay loyal to incompetency! Is anyone else having this problem? I'm suspicious they have dropshippers as sellers sourcing cheap Chinese products which cause unacceptable delays. Discussion Locked 'Ask a Member' forum Official Share Community Platform Feedback: "Best for leaving direct suggestions, suggesting new board features, and flagging platform errors" There's absolutely no doubt in my mind that Australia will be the very LAST site to fix any glitches on the new forum, if they're fixed at all ! In order, it will be 1) US, 2) UK and 3) Australia. Three days ago, I looked at the US and UK sites and it became obvious what the problem is with our locked Ask a Member forum. The US site has the Ask a Mentor forum At the top of the page it shows: "Locked - Discussions in this board are limited to the original poster and Community Mentors" The UK site has the Member to Member forum At the top of the page it shows: "Locked - Discussion interactions are currently paused" Both sites have active threads with posts from members requesting help and replies from mentors. Thankfully we have no mentors in Australia. I spoke to eBay Help and was initially fobbed off with: "Similar to recent site migration delays in the US, communities typically experience temporary read-only status and pauses on discussion boards while migrating posts, accounts, and profiles over" I then explained AGAIN that we don't have mentors in Australia and this was the reply "Bevy has likely misconfigured the eBay Australia forum permission settings by copying the exact layout, rules, and restrictions meant only for the UK and US mentor spaces. Because the platform migration is actively handling the entire global community layout simultaneously, the system is accidentally applying the global "pausing non-mentor interactions" rule to the Australian "Ask a member" forum, effectively locking out regular users where no mentor program even exists" I told them we'd like it unlocked ASAP. Reply : "I will note it down as feedback and will forward it to management and site development team" 2 months ago last reply 2 months ago Official Share Community Platform Feedback: "Best for leaving direct suggestions, suggesting new board features, and flagging platform errors" There's absolutely no doubt in my mind that Australia will be the very LAST site to fix any glitches on the new forum, if they're fixed at all ! In order, it will be 1) US, 2) UK and 3) Australia. Three days ago, I looked at the US and UK sites and it became obvious what the problem is with our locked Ask a Member forum. The US site has the Ask a Mentor forum At the top of the page it shows: "Locked - Discussions in this board are limited to the original poster and Community Mentors" The UK site has the Member to Member forum At the top of the page it shows: "Locked - Discussion interactions are currently paused" Both sites have active threads with posts from members requesting help and replies from mentors. Thankfully we have no mentors in Australia. I spoke to eBay Help and was initially fobbed off with: "Similar to recent site migration delays in the US, communities typically experience temporary read-only status and pauses on discussion boards while migrating posts, accounts, and profiles over" I then explained AGAIN that we don't have mentors in Australia and this was the reply "Bevy has likely misconfigured the eBay Australia forum permission settings by copying the exact layout, rules, and restrictions meant only for the UK and US mentor spaces. Because the platform migration is actively handling the entire global community layout simultaneously, the system is accidentally applying the global "pausing non-mentor interactions" rule to the Australian "Ask a member" forum, effectively locking out regular users where no mentor program even exists" I told them we'd like it unlocked ASAP. Reply : "I will note it down as feedback and will forward it to management and site development team" Discussion live video feeds distracting me and pissing me off I didn't ask for this and I can't block it. It distracts me so much that when I logged in to check/reply to my eBay messages it took me three or four minutes longer. eBay has a virtual monopoly on buying and selling goods online and has gone on to abuse it. textbook example of enshittification. 2 months ago last reply 2 months ago I didn't ask for this and I can't block it. It distracts me so much that when I logged in to check/reply to my eBay messages it took me three or four minutes longer. eBay has a virtual monopoly on buying and selling goods online and has gone on to abuse it. textbook example of enshittification.