my windows update troubleshoot is not working its shows start the setting again after Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. PaulBrown-8508 • 35 Reputation points 2025-09-14T07:45:08.57+00:00 prrotection updates won't install error code 80240059 60+ votes prrotection updates won't install error code 80240059 Abu bakkor Efat • 25 Reputation points 2025-09-15T06:36:49.3466667+00:00 10+ votes dennis willoughby • 100 Reputation points 2025-09-16T19:14:12.82+00:00 2025-09 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5065426) (26100.6584) 60+ votes 2025-09 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5065426) (26100.6584) dennis willoughby • 100 Reputation points 2025-09-16T19:14:40.7933333+00:00 is not orking 10+ votes aReply4u0084 • 885 Reputation points 2025-09-16T19:42:09.9266667+00:00 Hi there : Try the update troubleshooter, using this shortcut press - Wins key + R : on the > Run dialog box type this msdt.exe -id WindowsUpdateDiagnostic press - Enter : Now [Next] to Run the troubleshooter & whether fixed, something or Not Try to update or install -- An optional update to verify. if the troubleshooter works correctly. Hope this help you out,.? 60+ votes Hi there : Try the update troubleshooter, using this shortcut press - Wins key + R : on the > Run dialog box type this msdt.exe -id WindowsUpdateDiagnostic press - Enter : Now [Next] to Run the troubleshooter & whether fixed, something or Not Try to update or install -- An optional update to verify. if the troubleshooter works correctly. Hope this help you out,.? Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-18T02:47:47.9366667+00:00 Hi dennis willoughby , May I know if you have tried any troubleshooting steps regarding this KB5065426 update issue so far? I also recommend manually downloading it directly from the Microsoft Update Catalog . This can help ensure your system has all the necessary patches, especially if automatic updates were interrupted or missed. 1 vote Hi dennis willoughby , May I know if you have tried any troubleshooting steps regarding this KB5065426 update issue so far? I also recommend manually downloading it directly from the Microsoft Update Catalog . This can help ensure your system has all the necessary patches, especially if automatic updates were interrupted or missed. dennis willoughby • 100 Reputation points 2025-09-18T17:38:09.8466667+00:00 is not woI have an update since giving me hellrking 0 votes is not woI have an update since giving me hellrking dennis willoughby • 100 Reputation points 2025-09-18T17:38:42.4766667+00:00 2025-09 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5065426) (26100.6584) 0 votes 2025-09 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5065426) (26100.6584) Ejaz Wali • 0 Reputation points 2025-09-21T11:14:52.21+00:00 How can I resolved this issues 0 votes How can I resolved this issues Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-22T00:04:09.96+00:00 Hi dennis willoughby , Thanks again for your patience. I understand that this update has been a challenge for many users. Based on similar cases, installing the August 2025 cumulative update preview (KB5064081) first has helped resolve the issue. Once that update is installed and the system is rebooted, KB5065426 installs smoothly without errors. Additionally, some users have found it helpful to manually start or restart the following Windows services before applying the update: App Readiness Background Intelligent Transfer Service (BITS) Windows Update Here’s how to do that using the Services Console:1. Press Windows + R , type services.msc , and hit Enter . In the Services window, locate each of the services listed above. Right-click each one and choose Start or Restart . If the option is greyed out, open Properties , set Startup type to Automatic , then click Start . Hope this helps! Let me know how it goes or if you need further assistance. 0 votes Hi dennis willoughby , Thanks again for your patience. I understand that this update has been a challenge for many users. Based on similar cases, installing the August 2025 cumulative update preview (KB5064081) first has helped resolve the issue. Once that update is installed and the system is rebooted, KB5065426 installs smoothly without errors. Additionally, some users have found it helpful to manually start or restart the following Windows services before applying the update: Background Intelligent Transfer Service (BITS) Here’s how to do that using the Services Console:1. Press Windows + R , type services.msc , and hit Enter . In the Services window, locate each of the services listed above. Right-click each one and choose Start or Restart . If the option is greyed out, open Properties , set Startup type to Automatic , then click Start . Hope this helps! Let me know how it goes or if you need further assistance. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-22T00:19:09.6866667+00:00 Hi Ejaz Wali , Thank you for reaching out. I completely understand how frustrating it can be when a system update fails, especially when the error message isn’t very clear. The error message you’re seeing — “We couldn’t update the system reserved partition” — typically means that the System Reserved Partition (SRP) doesn’t have enough free space for the Windows 11 update to proceed. This is a common issue, and we’ve outlined a step-by-step guide below to help you fix it. Step 1: Check SRP Size and Free Space Press Windows + R , type diskmgmt.msc , and press Enter. Locate the System Reserved Partition (usually 100–550 MB). If it has less than 15 MB free, proceed to the next steps. Step 2: Temporarily Disable BitLocker (if enabled) Go to Control Panel > BitLocker Drive Encryption . Click Suspend Protection for your system drive. Restart your PC. Step 3: Manually Clean SRP (Advanced Users) Mount the SRP using mountvol in Command Prompt. Delete unnecessary font files or language packs. Be cautious—deleting critical files may prevent your system from booting. Step 4: Retry the Update Go to Settings > Windows Update and try the update again. Alternatively, use the https://www.microsoft.com/software-download/windows11 . You can also refer to the below official Microsoft support article for more technical details: “We couldn’t update system reserved partition” error – Microsoft Support If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to help. 0 votes Thank you for reaching out. I completely understand how frustrating it can be when a system update fails, especially when the error message isn’t very clear. The error message you’re seeing — “We couldn’t update the system reserved partition” — typically means that the System Reserved Partition (SRP) doesn’t have enough free space for the Windows 11 update to proceed. This is a common issue, and we’ve outlined a step-by-step guide below to help you fix it. Step 1: Check SRP Size and Free Space Press Windows + R , type diskmgmt.msc , and press Enter. Locate the System Reserved Partition (usually 100–550 MB). If it has less than 15 MB free, proceed to the next steps. Step 2: Temporarily Disable BitLocker (if enabled) Go to Control Panel > BitLocker Drive Encryption . Click Suspend Protection for your system drive. Restart your PC. Step 3: Manually Clean SRP (Advanced Users) Mount the SRP using mountvol in Command Prompt. Delete unnecessary font files or language packs. Be cautious—deleting critical files may prevent your system from booting. Step 4: Retry the Update Go to Settings > Windows Update and try the update again. Alternatively, use the https://www.microsoft.com/software-download/windows11 . You can also refer to the below official Microsoft support article for more technical details: “We couldn’t update system reserved partition” error – Microsoft Support If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to help. RAJ SAHANI • 0 Reputation points 2025-09-24T08:37:38.4666667+00:00 why Lenovo ThinkPad L15 Gen 3 power off when its start power. I am suffered a lot of problem while starting my laptop, it shut down automatically while trying to power on. please me a solution. here is my Gmail id for contact <Removed PII>. Serial number: <Removed PII>, Product number: <Removed PII>, BIOS version: R1XET58W (1.40 ) 0 votes why Lenovo ThinkPad L15 Gen 3 power off when its start power. I am suffered a lot of problem while starting my laptop, it shut down automatically while trying to power on. please me a solution. here is my Gmail id for contact <Removed PII>. Serial number: <Removed PII>, Product number: <Removed PII>, BIOS version: R1XET58W (1.40 ) Ralfs Kalnins • 20 Reputation points 2025-10-01T21:37:07.16+00:00 Guys if update dosent work wait for next one in october, mine too dosent work but talked to friends they have had this issue and they just wait for the next update too 0 votes Guys if update dosent work wait for next one in october, mine too dosent work but talked to friends they have had this issue and they just wait for the next update too Sridhar J • 0 Reputation points 2025-10-16T13:05:18.59+00:00 I am not able to install this update 2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 25H2 for x64 (KB5066128) It is giving Download error - 0xca00a005 0 votes I am not able to install this update 2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 25H2 for x64 (KB5066128) It is giving Download error - 0xca00a005 Kim Wai Cheng • 0 Reputation points 2025-10-21T13:05:37.9466667+00:00 Dear Microsoft Team Manager, after my update on 15 Oct 2025 of 10 2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131) 2}2025-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5066835) (26100.6899) and today 3) 2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5070773) (26200.6901) the DiskCleanup thus cannot delete the Windows Update files. Please help. Thank you 0 votes Dear Microsoft Team Manager, after my update on 15 Oct 2025 of 10 2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131) 2}2025-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5066835) (26100.6899) and today 3) 2025-10 Cumulative Update for Windows 11, version 25H2 for x64-based Systems (KB5070773) (26200.6901) the DiskCleanup thus cannot delete the Windows Update files. Please help. Thank you susan manuel • 0 Reputation points 2025-11-11T15:28:26.15+00:00 my windows 11 pc keeps telling me to do a restart after updating with the following update: INTEL EXTENSION 2.1.10105.19 0 votes my windows 11 pc keeps telling me to do a restart after updating with the following update: INTEL EXTENSION 2.1.10105.19 Deleted This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-10T00:10:42.8666667+00:00 Hi Akhilesh Yadav , Thank you for reaching out to Microsoft Q&A regarding the issue with the Windows Update troubleshooter. I understand how important it is to keep your system updated, and I'm here to help. The error you’re experiencing typically occurs when some Windows Update components or system files need to be refreshed. Could you please share more details about the Windows Update issue you are experiencing (for example, any error codes or messages)? This will help us provide the most accurate solution. Besides, which Windows version are you using—Windows 11 or Windows 10? You can check by pressing Windows + R , typing winver , and pressing Enter (or go to Settings → System → About ). In the meantime, here are some steps you can try: Step 1: Reset Windows Update Components Open Command Prompt as Administrator and run these commands one by one: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start bits net start msiserver Restart your device to apply changes then check again Step 2: Repair System Files Run the following commands in Command Prompt (Admin) : sfc /scannow DISM /Online /Cleanup-Image /RestoreHealth Restart your device again Step 3: Clear the Windows Update Cache Corrupt update files in the cache can cause errors. Clear the cache by following these steps: Press Windows + R , type services.msc , and press Enter . Locate Windows Update , right-click it, and select Stop . Navigate to C:\Windows\SoftwareDistribution . Delete all files and folders inside this directory. Return to the Services window, right-click Windows Update , and select Start . Step 4: Alternative Option If the issue persists, you can use the Windows Update Assistant from Microsoft’s official website to manually update your system. For more detailed guidance, please also refer to Microsoft’s official article: Troubleshoot problems updating Windows Please keep me posted on how it goes, and feel free to reach out if you need any further assistance. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 14 comments Show comments for this answer Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-11T04:42:48.96+00:00 Hi Akhilesh Yadav , Thank you for the information regarding the issue you're experiencing with Error 1053 . This error typically indicates that a Windows service failed to start within the expected time frame. Below are some steps you can follow to resolve it: Press Windows key + R , type services.msc , and press Enter to open the Services console. Locate the service that triggered the error, right-click it, and select Properties . Go to the Log On tab. Select This Account and enter the credentials for an account with administrator privileges. Click Apply , then OK . Restart your computer and check if the service starts successfully. If the above steps do not resolve the issue, I recommend performing an in-place upgrade of Windows. This process refreshes system files while keeping your applications and data intact. Download the latest Windows installation media from the official Microsoft website (Make sure to choose the correct version of Windows that matches your current installation. If you're unsure which version you're running, you can check by pressing Windows key + R , typing winver , and pressing Enter . Would you like me to in). Run the setup and choose Upgrade this PC now . Select Keep personal files and apps when prompted. Follow the on-screen instructions to complete the upgrade. * Disclaimer : Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an Inplace Upgrade with Windows 10 How to run In-place upgrade in Windows 11 This can help repair corrupted system components that may be causing the service startup failure. If you need assistance with any of the steps above, please don’t hesitate to reach out. 0 votes Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-18T02:42:02.4433333+00:00 Hi Akhilesh Yadav , It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated. 0 votes SAIPRASAD RG • 0 Reputation points 2025-09-22T16:21:44.18+00:00 net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start bits net start msiserver 0 votes Roy Benjamin • 5 Reputation points 2025-09-23T18:14:06.9633333+00:00 windows updates failed 1 vote patrick watts • 0 Reputation points 2025-10-04T05:00:30.53+00:00 i cant update or reset the pc i can get the last owner out of the pc he keeps all get privilege right back i cant get special permissions back i cant do a damn thing no reset no help no remote help nothing even trouble shooters dont work please can some one help me get my cumputer back this hacker is good 0 votes Sridhar J • 0 Reputation points 2025-10-16T13:21:20.24+00:00 Your step3 worked for me. Thanks for your prompt help 0 votes Syd Smith • 0 Reputation points 2025-10-18T22:47:47.6466667+00:00 Thank you! Been trying similar things all day. Other info I found didn't mention clearing the Software Distribution folder. Thanks again! 0 votes Bebot R • 0 Reputation points 2025-10-25T03:36:50.5033333+00:00 Step 1 did it. Awesome! Now I know who to follow. Thx a lot. 0 votes Doug Cunniffe • 0 Reputation points 2025-11-18T02:38:06.06+00:00 My problem is not actually the windows 11 it is installing MSFS2020 on win 11 PC 0 votes Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-19T07:45:06.5633333+00:00 Hi Doug Cunniffe , Since the issue is related to installing MSFS2020 on Windows 11 rather than Windows 11 update issue, please help create a new thread focused on MSFS2020 installation for better assistance. You can set under this tag as follow: Windows for home | Windows 11 | Gaming. 0 votes Doug Cunniffe • 0 Reputation points 2025-11-19T08:35:20.4866667+00:00 I have almost given up on this after spending about two weeks now and having Microsoft techs going remote on my PC and all they did was reinstall my Win 11 which has not fixed the problem. I think the problem is something to do with the windows activation. I have two Microsoft accounts the old account has my MSFS2020 on it and my latter account has my win 11 activated digitally to it. But my MSFS2020 cannot be accessed on it. The only way I can try and install MSFS2020 is from my old account. It starts the install but when it gets up to the MSFS2020 updates it will download some of it the stop then drop back 1% or 2% the load them up again but stop at the same place and drop back again and just continues to do this until I shut it down. I would like to get Microsoft to transfer my MSFS2020 from my old account into my new account that windows is activated too and then try installing it from the same account. 0 votes Cenk Odabaşı • 20 Reputation points 2025-11-19T11:24:33.7766667+00:00 Followed all the steps however 2025-11 Security Update (KB5068861) (26200.7171) cannot be installed in my windows 11, it downloads, starts installation and fails. 0 votes Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-20T09:10:36.6233333+00:00 Hi Doug Cunniffe , Thank you for sharing the details and I completely understand how frustrating this must be after spending so much time and effort trying to resolve it. As forum moderators, we unfortunately don’t have the authority or tools to transfer licenses or make changes to Microsoft accounts. Please reach out to the Microsoft Support team again and explain the situation, including the two accounts and the activation details. They have the ability to review your account setup and better assist with transferring or resolving any licensing issues. Thank you for your patience and understanding. Best regards. 0 votes Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-20T09:17:39.4133333+00:00 Hi Cenk Odabaşı , If the update still fails after previous steps, please try downloading the KB5068861 manually: -Go to the https://www.catalog.update.microsoft.com and search for KB5068861 . -Download the correct package for your system and install it manually. If these steps don’t resolve the issue, please reach out to Microsoft Support team for further assistance. They can check and provide more advanced troubleshooting. 0 votes Show 9 more comments Hi Akhilesh Yadav , Thank you for reaching out to Microsoft Q&A regarding the issue with the Windows Update troubleshooter. I understand how important it is to keep your system updated, and I'm here to help. The error you’re experiencing typically occurs when some Windows Update components or system files need to be refreshed. Could you please share more details about the Windows Update issue you are experiencing (for example, any error codes or messages)? This will help us provide the most accurate solution. Besides, which Windows version are you using—Windows 11 or Windows 10? You can check by pressing Windows + R , typing winver , and pressing Enter (or go to Settings → System → About ). In the meantime, here are some steps you can try: Step 1: Reset Windows Update Components Open Command Prompt as Administrator and run these commands one by one: Restart your device to apply changes then check again Step 2: Repair System Files Run the following commands in Command Prompt (Admin) : Restart your device again Step 3: Clear the Windows Update Cache Corrupt update files in the cache can cause errors. Clear the cache by following these steps: Press Windows + R , type services.msc , and press Enter . Locate Windows Update , right-click it, and select Stop . Navigate to C:\Windows\SoftwareDistribution . Delete all files and folders inside this directory. Return to the Services window, right-click Windows Update , and select Start . Step 4: Alternative Option If the issue persists, you can use the Windows Update Assistant from Microsoft’s official website to manually update your system. For more detailed guidance, please also refer to Microsoft’s official article: Troubleshoot problems updating Windows Please keep me posted on how it goes, and feel free to reach out if you need any further assistance. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-11T04:42:48.96+00:00 Hi Akhilesh Yadav , Thank you for the information regarding the issue you're experiencing with Error 1053 . This error typically indicates that a Windows service failed to start within the expected time frame. Below are some steps you can follow to resolve it: Press Windows key + R , type services.msc , and press Enter to open the Services console. Locate the service that triggered the error, right-click it, and select Properties . Go to the Log On tab. Select This Account and enter the credentials for an account with administrator privileges. Click Apply , then OK . Restart your computer and check if the service starts successfully. If the above steps do not resolve the issue, I recommend performing an in-place upgrade of Windows. This process refreshes system files while keeping your applications and data intact. Download the latest Windows installation media from the official Microsoft website (Make sure to choose the correct version of Windows that matches your current installation. If you're unsure which version you're running, you can check by pressing Windows key + R , typing winver , and pressing Enter . Would you like me to in). Run the setup and choose Upgrade this PC now . Select Keep personal files and apps when prompted. Follow the on-screen instructions to complete the upgrade. * Disclaimer : Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an Inplace Upgrade with Windows 10 How to run In-place upgrade in Windows 11 This can help repair corrupted system components that may be causing the service startup failure. If you need assistance with any of the steps above, please don’t hesitate to reach out. 0 votes Hi Akhilesh Yadav , Thank you for the information regarding the issue you're experiencing with Error 1053 . This error typically indicates that a Windows service failed to start within the expected time frame. Below are some steps you can follow to resolve it: Press Windows key + R , type services.msc , and press Enter to open the Services console. Locate the service that triggered the error, right-click it, and select Properties . Go to the Log On tab. Select This Account and enter the credentials for an account with administrator privileges. Click Apply , then OK . Restart your computer and check if the service starts successfully. If the above steps do not resolve the issue, I recommend performing an in-place upgrade of Windows. This process refreshes system files while keeping your applications and data intact. Download the latest Windows installation media from the official Microsoft website (Make sure to choose the correct version of Windows that matches your current installation. If you're unsure which version you're running, you can check by pressing Windows key + R , typing winver , and pressing Enter . Would you like me to in). Run the setup and choose Upgrade this PC now . Select Keep personal files and apps when prompted. Follow the on-screen instructions to complete the upgrade. * Disclaimer : Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an Inplace Upgrade with Windows 10 How to run In-place upgrade in Windows 11 This can help repair corrupted system components that may be causing the service startup failure. If you need assistance with any of the steps above, please don’t hesitate to reach out. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-18T02:42:02.4433333+00:00 Hi Akhilesh Yadav , It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated. 0 votes Hi Akhilesh Yadav , It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

SAIPRASAD RG • 0 Reputation points 2025-09-22T16:21:44.18+00:00 net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start bits net start msiserver 0 votes net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren %systemroot%\softwaredistribution softwaredistribution.bak ren %systemroot%\system32\catroot2 catroot2.bak net start wuauserv net start cryptSvc net start bits net start msiserver Roy Benjamin • 5 Reputation points 2025-09-23T18:14:06.9633333+00:00 windows updates failed 1 vote windows updates failed patrick watts • 0 Reputation points 2025-10-04T05:00:30.53+00:00 i cant update or reset the pc i can get the last owner out of the pc he keeps all get privilege right back i cant get special permissions back i cant do a damn thing no reset no help no remote help nothing even trouble shooters dont work please can some one help me get my cumputer back this hacker is good 0 votes i cant update or reset the pc i can get the last owner out of the pc he keeps all get privilege right back i cant get special permissions back i cant do a damn thing no reset no help no remote help nothing even trouble shooters dont work please can some one help me get my cumputer back this hacker is good Sridhar J • 0 Reputation points 2025-10-16T13:21:20.24+00:00 Your step3 worked for me. Thanks for your prompt help 0 votes Your step3 worked for me. Thanks for your prompt help Syd Smith • 0 Reputation points 2025-10-18T22:47:47.6466667+00:00 Thank you! Been trying similar things all day. Other info I found didn't mention clearing the Software Distribution folder. Thanks again! 0 votes Thank you! Been trying similar things all day. Other info I found didn't mention clearing the Software Distribution folder. Thanks again! Bebot R • 0 Reputation points 2025-10-25T03:36:50.5033333+00:00 Step 1 did it. Awesome! Now I know who to follow. Thx a lot. 0 votes Step 1 did it. Awesome! Now I know who to follow. Thx a lot. Doug Cunniffe • 0 Reputation points 2025-11-18T02:38:06.06+00:00 My problem is not actually the windows 11 it is installing MSFS2020 on win 11 PC 0 votes My problem is not actually the windows 11 it is installing MSFS2020 on win 11 PC Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-19T07:45:06.5633333+00:00 Hi Doug Cunniffe , Since the issue is related to installing MSFS2020 on Windows 11 rather than Windows 11 update issue, please help create a new thread focused on MSFS2020 installation for better assistance. You can set under this tag as follow: Windows for home | Windows 11 | Gaming. 0 votes Hi Doug Cunniffe , Since the issue is related to installing MSFS2020 on Windows 11 rather than Windows 11 update issue, please help create a new thread focused on MSFS2020 installation for better assistance. You can set under this tag as follow: Windows for home | Windows 11 | Gaming. Doug Cunniffe • 0 Reputation points 2025-11-19T08:35:20.4866667+00:00 I have almost given up on this after spending about two weeks now and having Microsoft techs going remote on my PC and all they did was reinstall my Win 11 which has not fixed the problem. I think the problem is something to do with the windows activation. I have two Microsoft accounts the old account has my MSFS2020 on it and my latter account has my win 11 activated digitally to it. But my MSFS2020 cannot be accessed on it. The only way I can try and install MSFS2020 is from my old account. It starts the install but when it gets up to the MSFS2020 updates it will download some of it the stop then drop back 1% or 2% the load them up again but stop at the same place and drop back again and just continues to do this until I shut it down. I would like to get Microsoft to transfer my MSFS2020 from my old account into my new account that windows is activated too and then try installing it from the same account. 0 votes I have almost given up on this after spending about two weeks now and having Microsoft techs going remote on my PC and all they did was reinstall my Win 11 which has not fixed the problem. I think the problem is something to do with the windows activation. I have two Microsoft accounts the old account has my MSFS2020 on it and my latter account has my win 11 activated digitally to it. But my MSFS2020 cannot be accessed on it. The only way I can try and install MSFS2020 is from my old account. It starts the install but when it gets up to the MSFS2020 updates it will download some of it the stop then drop back 1% or 2% the load them up again but stop at the same place and drop back again and just continues to do this until I shut it down. I would like to get Microsoft to transfer my MSFS2020 from my old account into my new account that windows is activated too and then try installing it from the same account. Cenk Odabaşı • 20 Reputation points 2025-11-19T11:24:33.7766667+00:00 Followed all the steps however 2025-11 Security Update (KB5068861) (26200.7171) cannot be installed in my windows 11, it downloads, starts installation and fails. 0 votes Followed all the steps however 2025-11 Security Update (KB5068861) (26200.7171) cannot be installed in my windows 11, it downloads, starts installation and fails. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-20T09:10:36.6233333+00:00 Hi Doug Cunniffe , Thank you for sharing the details and I completely understand how frustrating this must be after spending so much time and effort trying to resolve it. As forum moderators, we unfortunately don’t have the authority or tools to transfer licenses or make changes to Microsoft accounts. Please reach out to the Microsoft Support team again and explain the situation, including the two accounts and the activation details. They have the ability to review your account setup and better assist with transferring or resolving any licensing issues. Thank you for your patience and understanding. Best regards. 0 votes Hi Doug Cunniffe , Thank you for sharing the details and I completely understand how frustrating this must be after spending so much time and effort trying to resolve it. As forum moderators, we unfortunately don’t have the authority or tools to transfer licenses or make changes to Microsoft accounts. Please reach out to the Microsoft Support team again and explain the situation, including the two accounts and the activation details. They have the ability to review your account setup and better assist with transferring or resolving any licensing issues. Thank you for your patience and understanding. Best regards. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-11-20T09:17:39.4133333+00:00 Hi Cenk Odabaşı , If the update still fails after previous steps, please try downloading the KB5068861 manually: -Go to the https://www.catalog.update.microsoft.com and search for KB5068861 . -Download the correct package for your system and install it manually. If these steps don’t resolve the issue, please reach out to Microsoft Support team for further assistance. They can check and provide more advanced troubleshooting. 0 votes Hi Cenk Odabaşı , If the update still fails after previous steps, please try downloading the KB5068861 manually: -Go to the https://www.catalog.update.microsoft.com and search for KB5068861 . -Download the correct package for your system and install it manually. If these steps don’t resolve the issue, please reach out to Microsoft Support team for further assistance. They can check and provide more advanced troubleshooting. Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-10-08T07:08:49.6866667+00:00 Hi, If the issue still persists, the last option I recommend is to back up your data and perform a clean installation of Windows . This will ensure that any corrupted system files or conflicts are completely removed. Below are the detailed steps for this process: Step 1: Back Up Your Data Files & Folders Copy important documents, photos, and videos to an external hard drive or cloud storage (OneDrive, Google Drive, etc.). Browser Bookmarks & Passwords Export bookmarks from your browser settings. Sync or export saved passwords if needed. Email & App Data Back up Outlook PST files or export emails if you use a local client. Software Keys & Licenses Note down your Windows product key (if applicable) and any software license keys. You can follow Microsoft’s official guide for more detailed instructions here: Backup, restore, and recovery in Windows Step 2: Create Installation Media On a working PC, go to the official Microsoft Download Page and download the Media Creation Tool . Insert a USB drive (minimum 8 GB). Run the tool and select Create installation media for another PC . Choose your language, edition, and architecture (64-bit recommended). Select USB flash drive and let the tool create the bootable media. Step 3: Install Windows (Clean Install) Insert the bootable USB into your PC and restart it. Enter BIOS/UEFI (usually by pressing F2 , F12 , or Del during startup). Set the USB drive as the first boot device and save changes. Boot from the USB and click Install Now . When asked, choose Custom: Install Windows only (advanced) . Select your primary drive (usually Drive 0), delete all partitions, and click Next . Windows will install on the unallocated space. * Disclaimer : At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more . Step 4: After Installation Complete the initial setup (language, region, Microsoft account). Connect to the internet and run Windows Update to install the latest updates. Reinstall your drivers (graphics, network, etc.) from the manufacturer’s website. Restore your backed-up files and reinstall your applications. Please let me know if you need any assistance during the process—I’m here to help. 7 comments Show comments for this answer rabaya emon • 5 Reputation points 2025-10-03T16:38:51.4166667+00:00 Windows 11 Insider Preview 10.0.26220.6690 (ge_release_upr) 1 vote shankar srivas • 5 Reputation points 2025-10-04T02:07:41.8966667+00:00 02:55:52:520 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 02:55:52:521 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:14:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:14:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:37:703 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:37:703 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:14:01:682 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:14:01:683 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 1 vote G B • 15 Reputation points 2025-10-08T02:12:45.0333333+00:00 Can I get additional information or further instructions what else I can do. I am getting closer definitely. Thanks. 2 votes Sunitha ka • 5 Reputation points 2025-10-10T14:48:59.6333333+00:00 Screenshot 2024-07-27 155225.png 1 vote Shaik Yousuf • 5 Reputation points 2025-10-12T23:10:51.01+00:00 troubleshoot issue 1 vote Larry • 5 Reputation points 2025-10-16T14:19:42.7533333+00:00 I have the same problem with the latest W11 update in all five (5) computers, laptops and desktops. 1 vote Mohammad Altamash • 0 Reputation points 2025-10-27T11:26:56.8233333+00:00 I am not able to download new version of windows 11 24H2 showing error code. Download error - 0x80070005 0 votes Show 2 more comments If the issue still persists, the last option I recommend is to back up your data and perform a clean installation of Windows . This will ensure that any corrupted system files or conflicts are completely removed. Below are the detailed steps for this process: Step 1: Back Up Your Data Files & Folders Copy important documents, photos, and videos to an external hard drive or cloud storage (OneDrive, Google Drive, etc.). Copy important documents, photos, and videos to an external hard drive or cloud storage (OneDrive, Google Drive, etc.). Browser Bookmarks & Passwords Export bookmarks from your browser settings. Sync or export saved passwords if needed. Export bookmarks from your browser settings. Sync or export saved passwords if needed. Email & App Data Back up Outlook PST files or export emails if you use a local client. Back up Outlook PST files or export emails if you use a local client. Software Keys & Licenses Note down your Windows product key (if applicable) and any software license keys. Note down your Windows product key (if applicable) and any software license keys. You can follow Microsoft’s official guide for more detailed instructions here: Backup, restore, and recovery in Windows Step 2: Create Installation Media On a working PC, go to the official Microsoft Download Page and download the Media Creation Tool . Insert a USB drive (minimum 8 GB). Run the tool and select Create installation media for another PC . Choose your language, edition, and architecture (64-bit recommended). Select USB flash drive and let the tool create the bootable media. Step 3: Install Windows (Clean Install) Insert the bootable USB into your PC and restart it. Enter BIOS/UEFI (usually by pressing F2 , F12 , or Del during startup). Set the USB drive as the first boot device and save changes. Boot from the USB and click Install Now . When asked, choose Custom: Install Windows only (advanced) . Select your primary drive (usually Drive 0), delete all partitions, and click Next . Windows will install on the unallocated space. * Disclaimer : At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more . Step 4: After Installation Complete the initial setup (language, region, Microsoft account). Connect to the internet and run Windows Update to install the latest updates. Reinstall your drivers (graphics, network, etc.) from the manufacturer’s website. Restore your backed-up files and reinstall your applications. Please let me know if you need any assistance during the process—I’m here to help. rabaya emon • 5 Reputation points 2025-10-03T16:38:51.4166667+00:00 Windows 11 Insider Preview 10.0.26220.6690 (ge_release_upr) 1 vote Windows 11 Insider Preview 10.0.26220.6690 (ge_release_upr) shankar srivas • 5 Reputation points 2025-10-04T02:07:41.8966667+00:00 02:55:52:520 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 02:55:52:521 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:14:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:14:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:37:703 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:37:703 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:14:01:682 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:14:01:683 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 1 vote 02:55:52:520 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 02:55:52:521 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:14:417 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:14:417 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:13:37:703 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:13:37:703 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 03:14:01:682 [CRITICAL] SharedConnection - Failed to open WinHTTP Session. The parameter is incorrect. , last error code = 87 03:14:01:683 [ERROR] Failed to Configure Secure Protocols. WinHTTP Incorrect Handle Type. last error code = 12018 G B • 15 Reputation points 2025-10-08T02:12:45.0333333+00:00 Can I get additional information or further instructions what else I can do. I am getting closer definitely. Thanks. 2 votes Can I get additional information or further instructions what else I can do. I am getting closer definitely. Thanks. Sunitha ka • 5 Reputation points 2025-10-10T14:48:59.6333333+00:00 Screenshot 2024-07-27 155225.png 1 vote Screenshot 2024-07-27 155225.png Shaik Yousuf • 5 Reputation points 2025-10-12T23:10:51.01+00:00 troubleshoot issue 1 vote troubleshoot issue Larry • 5 Reputation points 2025-10-16T14:19:42.7533333+00:00 I have the same problem with the latest W11 update in all five (5) computers, laptops and desktops. 1 vote I have the same problem with the latest W11 update in all five (5) computers, laptops and desktops. Mohammad Altamash • 0 Reputation points 2025-10-27T11:26:56.8233333+00:00 I am not able to download new version of windows 11 24H2 showing error code. Download error - 0x80070005 0 votes I am not able to download new version of windows 11 24H2 showing error code. Download error - 0x80070005 Dawn Michelle Sharp • 5 Reputation points 2025-11-09T16:41:28.12+00:00 Hey guys! Thanks for the help of you have given. My system wouldn't update ever since the roll out. I didn't know a new OS was coming, so I just kept ignoring the "can't update" or "update failure" messages I kept receiving. Until this past week I thought I would go ahead and figure out what was up since I lost my touchscreen (still don't have it but I'm good for now), and wacom driver suddenly went out of date. Still need to check on that, but last night I was able to update my OS, took for ever. Never has taken 45 minutes to download and install but it was updated. So, that was nice. What finally worked to get it to update was using command prompt msdt.exe -id WindowsUpdateDiagnostic press Enter :Now. As soon as I typed that in and hit enter, switched to settings screen and it had already started without me. Thanks!! Not sure the original poster for that fix but it was an awesome fix for me!! Keep up the great work you guys do! It is definitely appreciated! 0 comments No comments Hey guys! Thanks for the help of you have given. My system wouldn't update ever since the roll out. I didn't know a new OS was coming, so I just kept ignoring the "can't update" or "update failure" messages I kept receiving. Until this past week I thought I would go ahead and figure out what was up since I lost my touchscreen (still don't have it but I'm good for now), and wacom driver suddenly went out of date. Still need to check on that, but last night I was able to update my OS, took for ever. Never has taken 45 minutes to download and install but it was updated. So, that was nice. What finally worked to get it to update was using command prompt msdt.exe -id WindowsUpdateDiagnostic press Enter :Now. As soon as I typed that in and hit enter, switched to settings screen and it had already started without me. Thanks!! Not sure the original poster for that fix but it was an awesome fix for me!! Keep up the great work you guys do! It is definitely appreciated! PRAKASH CHOUDHARY • 10 Reputation points 2025-10-31T11:55:38.57+00:00 There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800706f4) 2 comments Show comments for this answer PRAKASH CHOUDHARY • 10 Reputation points 2025-10-31T12:01:18.58+00:00 Windows update and audio not working problems 0 votes PRAKASH CHOUDHARY • 10 Reputation points 2025-10-31T12:04:31.59+00:00 1 vote There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800706f4) PRAKASH CHOUDHARY • 10 Reputation points 2025-10-31T12:01:18.58+00:00 Windows update and audio not working problems 0 votes Windows update and audio not working problems PRAKASH CHOUDHARY • 10 Reputation points 2025-10-31T12:04:31.59+00:00 1 vote Clary-N • 16,020 Reputation points • Microsoft External Staff • Moderator 2025-09-27T08:00:31.9966667+00:00 Hi, If none of the above suggestions work, I highly recommend performing an in-place upgrade . It’s a reliable way to resolve persistent system update issues without losing your data. Steps to perform an in-place upgrade on Windows: Download the Windows Installation Media Tool for your version of Windows. Run the Tool and Choose “Upgrade this PC now” Launch the Media Creation Tool and select “Upgrade this PC now” . This will begin the setup process. Accept the License Terms Follow the prompts and accept the license agreement. Choose “Keep personal files and apps” When prompted, select the option to keep your personal files and apps . This ensures your data and installed programs remain intact. Begin the Installation Click Install to start the upgrade. Your PC will restart several times during the process. Post-Upgrade Checks Once complete, verify that your system is updated and functioning correctly. Check for any remaining updates via Settings > Windows Update . * Disclaimer : Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Q&A How to perform a Windows 11 In-place upgrade | Microsoft - YouTube Please let me know how it goes after trying these steps. If the issue persists, I’ll be happy to assist further. 3 comments Show comments for this answer G B • 15 Reputation points 2025-10-07T14:07:04.24+00:00 As I had a problem with 2025-09 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5065789) (26100.6725) Install error - 0x800f081f for a month + with this , I managed to almost do it following above instructions. Previously I had an error at 27% downloading , then 97 % ....this time it downloaded 100% and almost installed it but crashed at the end 99%. Very unusual. I just need a little bit to finish the update. 1 vote Saif Ali • 0 Reputation points 2025-10-28T15:14:58.5066667+00:00 MY DEFENDER ANTIVIRUS NOT ON HOW TO FIX 0 votes Bebot R • 0 Reputation points 2025-11-19T11:59:08.7466667+00:00 This was essentially what I did. I got to the option reset computer keeping personal files & apps, then I was notified that a repair version of Windows 11 will be installed. It took some time but it fixed the problem. 0 votes If none of the above suggestions work, I highly recommend performing an in-place upgrade . It’s a reliable way to resolve persistent system update issues without losing your data. Steps to perform an in-place upgrade on Windows: Download the Windows Installation Media Tool for your version of Windows. Run the Tool and Choose “Upgrade this PC now” Launch the Media Creation Tool and select “Upgrade this PC now” . This will begin the setup process. Accept the License Terms Follow the prompts and accept the license agreement. Choose “Keep personal files and apps” When prompted, select the option to keep your personal files and apps . This ensures your data and installed programs remain intact. Begin the Installation Click Install to start the upgrade. Your PC will restart several times during the process. Post-Upgrade Checks Once complete, verify that your system is updated and functioning correctly. Check for any remaining updates via Settings > Windows Update . * Disclaimer : Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Q&A How to perform a Windows 11 In-place upgrade | Microsoft - YouTube Please let me know how it goes after trying these steps. If the issue persists, I’ll be happy to assist further. G B • 15 Reputation points 2025-10-07T14:07:04.24+00:00 As I had a problem with 2025-09 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5065789) (26100.6725) Install error - 0x800f081f for a month + with this , I managed to almost do it following above instructions. Previously I had an error at 27% downloading , then 97 % ....this time it downloaded 100% and almost installed it but crashed at the end 99%. Very unusual. I just need a little bit to finish the update. 1 vote As I had a problem with 2025-09 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5065789) (26100.6725) Install error - 0x800f081f for a month + with this , I managed to almost do it following above instructions. Previously I had an error at 27% downloading , then 97 % ....this time it downloaded 100% and almost installed it but crashed at the end 99%. Very unusual. I just need a little bit to finish the update. Saif Ali • 0 Reputation points 2025-10-28T15:14:58.5066667+00:00 MY DEFENDER ANTIVIRUS NOT ON HOW TO FIX 0 votes MY DEFENDER ANTIVIRUS NOT ON HOW TO FIX Bebot R • 0 Reputation points 2025-11-19T11:59:08.7466667+00:00 This was essentially what I did. I got to the option reset computer keeping personal files & apps, then I was notified that a repair version of Windows 11 will be installed. It took some time but it fixed the problem. 0 votes This was essentially what I did. I got to the option reset computer keeping personal files & apps, then I was notified that a repair version of Windows 11 will be installed. It took some time but it fixed the problem.