Use these tools to manage your Medicare Supplement Insurance Plan. Hello there, how can we help? Everything you need to take full advantage of your plan is right here at your fingertips. Log in to your customer account or register online to get started. See instructions It’s easy to stay connected to your health coverage and more. Connect with us Questions? Contact our friendly customer care center at 888-253-2694 for WI plans and all other states 888-915-5108. Make your premium payment online. Activate your portal account to easily manage and track your plan details. Keep your Plan ID card in your wallet for easy access. Your wellbeing programs are waiting. If you haven’t signed up, select your options below to get even more value from your plan. Health is the new wealth. We partner with YMCAs and other fitness centers to help keep members active—and it’s easy to find an option close to home. 1 WI members: Find your fitness center . Florida members: View your fitness options. (Effective Jan. 1, 2027) Get eye-opening savings with the EyeMed Vision Care program. EyeMed offers substantial discounts on eyewear at thousands of provider locations nationwide. 1 Available to all members, the TruHearing ® program offers fixed prices for hearing aids. Plus, you’re eligible for a free comprehensive hearing exam, free hearing aid evaluation and fitting, 3-year manufacturer’s warranty, financing options and more. 1 Add dental coverage to your Medicare Supplement Plan and choose any dentist for a variety of dental services. From cleanings and X-rays to fillings and crowns, our optional dental coverage provides the essential coverage you need for a healthy smile. 2 If you’d like to learn more about dental coverage, call customer service at 888-253-2694 . You’re invited to be part of something special. Join our online community to share your WPS experience and enjoy exclusive access to contests and giveaways. Helpful forms and documents for members. Simply click below to see more: Authorized representative form for grievance or appeal Customer authorization form Instructions for completing customer authorization form Confidential communications Consent to unsecure email communications Request to access PHI

Request to amend PHI Privacy complaint form Frequently asked questions (FAQs) Access your Explanations of Benefits (EOBs) and policy materials Check your claims processing status Verify plan benefits Your password must be: At least nine characters long (no more than 20), and must contain at least: One letter One number One upper case character One lower case character One of the following special characters: pound signs (#), dollar signs ($), percent signs (%), ampersands (&), underscores (_), or hyphens (-) Cannot contain spaces cannot be the same as the previous 4 passwords One upper case character One lower case character One of the following special characters: pound signs (#), dollar signs ($), percent signs (%), ampersands (&), underscores (_), or hyphens (-) Cannot contain spaces cannot be the same as the previous 4 passwords It may help you remember your password if you think of the numerical and special characters as letter symbols or use a short sentence as the password. We recommend passwords not contain your first name, last name, username or dictionary words. No, you do not need to reenroll each year. Your plan is guaranteed renewable as long as you pay your premium and there’s no fraudulent misrepresentation. No, you do not have a provider network. You can see any doctor that accepts Medicare assignment. Medicare assignment means a provider agrees to accept Medicare’s approved amount as full payment for a service. When a doctor accepts assignment, Medicare pays them directly and you’re only responsible for your deductible or copay. Providers who do not accept assignment may charge more and you could pay higher out of pocket costs. Yes, as long as you use a provider that accepts Medicare assignment. Original Medicare is the federal health program that includes Part A (hospital) and Part B (medical) coverage. A Medigap plan is optional private insurance that you can buy to help pay the out-of-pocket costs that Original Medicare doesn’t cover, such as deductibles, copays, and coinsurance. It depends. If you have a WPS Medicare Supplement High-Deductible Insurance Plan, foreign travel services are included. If you have the WPS Medicare Supplement Insurance Base Plan that includes optional riders, you would need to purchase the optional Foreign Travel Emergency Rider to have coverage. Please call customer service if you are unsure of your coverage or if you would like to add the Foreign Travel Emergency Rider to your base plan coverage. Original Medicare is the federal health program that includes Part A (hospital) and Part B (medical) coverage. It typically only pays about 80% of medical expenses. A Medigap plan is optional private insurance that you can buy to help pay the out-of-pocket costs that Original Medicare doesn’t cover, such as deductibles, copays and coinsurance. Medicare will process the claim and then submit it electronically to WPS, then WPS will process our portion of the claim. You can check the status of a claim through your WPS customer account. If you have not registered for an account, you can register at any time. Please call our friendly and knowledgeable customer service team at 888-253-2694 and they will assist you. Please complete our Payment Option Form and return via email to billing@wpsic.com or fax to 608-223-3639. Understanding health plan benefits can be confusing—that’s why we have a helpful resource to help you walk through your EOB. Click here for more information . Get personal service and support. Questions about your Medicare Supplement Plan? Your knowledgeable and friendly WPS customer service team is here to help: 888-253-2694 for WI plans and all other states 888-915-5108. 1 Fitness, vision and hearing programs are not insurance, are not part of the insurance policy, and can be changed or discontinued at any time. Vision program is administered by EyeMed Vision Care, LLC. Hearing program is administered by TruHearing, Inc. ® 2 Plan underwritten by Delta Dental of Wisconsin. Waiting period waived with proof of continuous insurance coverage for at least two years as long as there is no more than a 63-day gap between your previous plan and this plan. This plan summary provides only a general description of benefits and limitations. A detailed description of coverage is in the applicable policy. Coverage is subject to all terms and conditions of the policy and any endorsements. The policy is your contract of insurance. If there’s ever a discrepancy between the policy and this plan summary, the policy has final authority. Visit DeltaDentalWI.com to find a Delta Dental PPO dentist.