Loading hero content... What is Cloud Gaming? Cloud gaming, also known as gaming on-demand or game streaming, refers to a type of gaming where the processing power and rendering of games are handled by remote servers in the cloud instead of on the user's local device. It allows players to stream and play games directly over the internet without the need for powerful hardware or game installations. What is OnePlay? OnePlay is a cloud streaming company that offers specialized cloud gaming and streaming services. Utilizing a robust infrastructure of remote servers, OnePlay allows users to access and play a diverse range of games without requiring high-end hardware or game installations. Additionally, OneSpace services provide access to cloud PCs for gaming, high-end creative work, and other computing activities. What are the advantages of cloud gaming? Cloud gaming provides several advantages, including accessibility across multiple devices without the need for powerful hardware, instant play without downloads or installations, a wide variety of games in the platform's library, potential cost savings, and game preservation. However, it requires a stable internet connection and may have subscription costs or limited game availability. Where are your servers located? Our Gaming servers are located in Malaysia What are the minimum requirements for OnePlay? To ensure a smooth and immersive gaming experience on OnePlay, it is important to meet the following internet connection requirements. For streaming games in 720p at 60 frames per second (FPS), a minimum internet speed of 15Mbps is necessary. If you prefer a higher resolution gaming experience, such as 1080p at 60 FPS, a minimum internet speed of 25Mbps is required. It is recommended to close any additional tabs or applications that may overload your bandwidth and affect the performance. Is there any age limit for Registration? OnePlay cloud gaming has an minimum requirement of 13 years, making it suitable for gamers of different age groups and ensuring a broad audience can access and enjoy their gaming services. What games are available at OnePlay? OnePlay's cloud gaming platform offers an extensive collection of the latest and popular gaming titles. With a diverse range of cutting-edge games, users can immerse themselves in an exciting and up-to-date gaming experience. OnePlay continuously updates its game library to ensure that gamers have access to a comprehensive selection of highly sought-after games. How often does OnePlay add games? OnePlay continually expands its gaming library by adding new games every week. This frequent addition of games ensures that users have a constant influx of fresh and exciting titles to explore and play. With regular updates, OnePlay strives to keep the gaming experience dynamic and engaging for its users. How can I Play Games? To play a game on OnePlay, simply navigate to the games section and click on the "play" button next to the desired game. It's as simple as that! OnePlay aims to provide a seamless and user-friendly experience, allowing gamers to quickly and effortlessly start playing their chosen games with just a few clicks. How can I save my in-game progress? Games with cloud save support utilize the cloud storage of digital distribution platforms like Steam, Epic, or Origin to save your progress securely. OnePlay's Game Data Storage: For games without cloud storage support, OnePlay saves and restores your game data at the beginning of each session. Correctly quitting the game is not necessary in this case if the game creates files during gameplay. Do I need subscription for Free Games? Yes, a OnePlay subscription is still required to access and play free games. Although these games are provided by stores and don't need a purchase. How do I play on mobile? To enjoy cloud gaming on your mobile device, simply download the OnePlay app from the Play Store. Once installed, you can access a wide selection of games and enjoy the benefits of cloud gaming directly on your mobile device. With the OnePlay app, you can easily stream and play games without the need for powerful hardware, bringing a convenient and immersive gaming experience to your fingertips. Do I need to download the games? With OnePlay, our games are streamed directly to you, making a OnePlay subscription incredibly valuable. Our dedicated app allows you to access our game library on any device without the need to download or install games. Simply click and play! Once you have installed the OnePlay app, there is no requirement for additional disk space. Your saved games are securely stored in the cloud, accessible from any device by logging into the app. This seamless experience ensures that you can enjoy your favorite games hassle-free, anytime and anywhere. How Can I delete my saved store credentials? To delete your store credentials in OnePlay cloud gaming, follow these steps: Access your account settings or preferences. You can usually find this option under the profile or settings menu. Within this section, locate the option labeled "delete session data" or a similar phrase. Click on the "delete session data" option. You may receive a confirmation message to ensure your intent. Confirm the deletion to proceed. This action will remove your stored login information and any associated session data. After the deletion, your OnePlay cloud gaming experience will start fresh, requiring you to log in again with your credentials. Access your account settings or preferences. You can usually find this option under the profile or settings menu. Within this section, locate the option labeled "delete session data" or a similar phrase. Click on the "delete session data" option. You may receive a confirmation message to ensure your intent. Confirm the deletion to proceed. This action will remove your stored login information and any associated session data. After the deletion, your OnePlay cloud gaming experience will start fresh, requiring you to log in again with your credentials. What happens if the server or resource is not available?

When encountering no resource/server available error, it indicates that the gaming rigs are currently at capacity. However, rest assured that you will still be able to access a gaming rig soon. OnePlay has implemented a new queue feature that provides real-time information about your position in the queue. Is Multi-player supported on OnePlay? If the game you are playing on OnePlay supports multiplayer functionality, you can enjoy multiplayer gameplay. OnePlay enables you to engage in multiplayer sessions, connecting you with other players to enhance your gaming experience. Can I use my credentials on multiple devices? Yes, in OnePlay, you have the flexibility to use your credentials on multiple devices. This means that you can access and enjoy your gaming library and progress across different devices without any limitations. Whether you prefer playing on a desktop computer, laptop, tablet, smart TV, or even a mobile device, you can seamlessly log in to OnePlay and continue your gaming experience across your preferred devices. Can I resume game from another device with same credentials? Yes, with OnePlay, you can resume your game on another device using the same credentials by simply clicking "Resume" on the respective game details page. Is there a daily limit for gameplay? It depends on the subscription plan. All plan details are available on the subscription page. Is OnePlay available on TV? Yes, the OnePlay application is available on Android and Samsung TVs. You can easily download the app from their respective stores to access gaming and OneSpace services. Does OnePlay has native applications for Windows and Mac? Yes, we offer native applications for Windows and Mac that provide an optimized environment to access the OnePlay platform for gaming. Will Oneplay work on iOS devices? Due to Apple's restrictions on gaming apps, OnePlay is not available as a standalone gaming app on iOS devices. However you can still access OnePlay on their iOS devices by utilizing the mobile web version. By accessing OnePlay through a browser on their iOS device, you can enjoy gaming on the platform. Will my monthly subscription gets auto-renewed? Yes, we offer an auto-recurring functionality where your subscription will renew automatically based on the billing cycle. You can change your plan anytime from the Settings/Subscription page, and the new plan will take effect from the next billing cycle. How can I cancel my subscription? You can cancel your subscription by clicking the "Unsubscribe" option on the Settings/Subscription page. The subscription will not auto-renew and will end after the current billing cycle. What is the account deactivation and Deletion process? When you choose to deactivate your account, you are initiating the process of permanently removing it from our platform. This deactivation period lasts for 30 days, giving you time to reconsider your decision. During this time, your account will be inactive, and you will not have access to its games and other platform features. What happens to my subscriptions during the deactivation period? Any ongoing active subscriptions linked to your account will continue during the deactivation period. Despite deactivating the account, all game progress is preserved. You can seamlessly resume playing from where you left off when you reactivate your account. Does deactivation immediately delete my account? No, deactivation does not immediately delete your account. Instead, it initiates a 30-day countdown toward permanent deletion. What happens after the 30-day deactivation period? After the 30-day deactivation period, your account is permanently deleted from our system. Once deleted, you permanently lose access to your account, game progress, and subscriptions. Please note that we may retain your personal data as long as required by the Applicable Law. How can I reactivate my account? You can reactivate your account within 30 days from the deactivation start date by simply logging in with your credentials and providing us consent to reactivate your account. How can I check my network speed? Before purchasing a OnePlay subscription, it's important to check your connection with our servers. You can use our advanced speed test feature available on our website and app to assess the connection quality from your location. Note: If you run the test multiple times and get significantly different results, your Internet connection may not be stable at the moment. How will I know if my network is suitable for streaming or gaming? You can use our advanced speed test feature to determine the suitability of your network. The Speed Test measures your connection quality and provides detailed results, along with recommendations for optimal streaming and gaming performance based on the test results. This will help ensure that your network meets the necessary requirements for a smooth and enjoyable experience. What happens if I exhaust my allocated hours before the pack expires? If your allocated hours are exhausted before the pack's expiry, you'll see prompts notifying you of the remaining time. It's crucial to save your game progress to avoid losing it, as your session will automatically terminate when the hours run out. Can I get a refund if I don't like OnePlay? As per our Terms of Use, we do not offer refunds once a OnePlay subscription has been purchased and used.